Senior Manager, AI-Driven Supply & Demand Ops (BPR)

Apple Inc.; Sunnyvale (CA); On-site; USD 226,000 - 340,000; Full time

Benefits offered by this job

Relocation

Employee stock programs

Discretionary bonuses

Job summary

Apple Inc. in Sunnyvale, CA is seeking a Senior Manager, WW Ops BPR Supply and Demand Management to lead a portfolio of transformational projects spanning Demand Forecasting, Supply Planning, and Customer Allocations.

You will partner with WW SDM leadership to define priorities, drive end-to-end execution, and ensure impact on customer experience and product roadmaps. The role emphasizes AI-driven innovation in supply and demand planning, guiding a global team, managing CapEx, and coordinating

Qualifications

• BA/BS Degree plus 10-15+ years relevant experience in supply chain, engineering, or related field.
• 15+ years of progressive experience with minimum of 10+ years of leadership experience responsible for global supply chain transformation, preferably in high-tech / consumer electronics industries.
• Deep and broad expertise in Finished Goods Supply and Demand Planning, Logistics Planning, and corresponding systems and processes.
• Strong functional knowledge of Demand Forecasting, Supply Planning, Customer Allocation, and Available to Promise, with an understanding of how product roadmaps and New Product Introduction impact existing planning processes and tools.
• Proven experience defining and managing multi-year technical capability roadmaps across complex, global operations domains.
• Consistent track record of leading strategic programs combined with the ability to execute at tactical project-level activities and tasks.
• Strong functional understanding of systems infrastructure and data integration design required to support supply and demand planning at scale.
• Familiarity with Optimization, Machine Learning, and other analytical models applied within Supply Chain planning environments.
• Exceptional communication and presentation skills with the ability to influence at multiple levels — from operational teams to VP and Senior Director stakeholders — adapting style based on the audience.
• Experience managing Capital Expenditure, team resource allocations, and complex project schedules against prioritized portfolio investments.
• Proven ability to lead, inspire, and motivate global teams simultaneously across multiple efforts; leads through empowerment and influence in a fast-paced, international environment.
• A forward-thinking perspective on the role of Artificial Intelligence in transforming supply and demand planning; able to articulate and champion AI opportunities to teams, stakeholders, and senior leadership.

Responsibilities

• Partner with WW Operations Senior Leadership (VP and Senior Directors/Directors) to establish strategies, priorities, and portfolio execution — influencing and shaping business strategy as informed by process and systems transformation opportunities.
• Define and manage complex multi-year technical capability roadmaps for all areas related to Apple’s Supply and Demand Planning, including connection points into other upstream and downstream processes.
• Provide functional subject matter expertise and thought leadership in Supply/Demand Management, leveraging industry trends, best practices, and innovative technology.
• Champion the end-to‑end rethinking of Supply and Demand planning processes through the application of Artificial Intelligence — with a clear vision for how AI agents can absorb planning complexity, enabling planners to focus their expertise on high‑value decision making.
• Provide oversight and leadership for business case development, ROI estimation, executive funding approval, and full portfolio accountability for CapEx budget management, technical team resource allocations, timeline, and scope.
• Build and lead a high‑performing team of managers and individual contributors through mentoring, coaching, and a commitment to growth and development.
• Act as a contributing member of the WW BPR Leadership staff, attending and leading updates during staff meetings and contributing to WW BPR strategy and multi‑year roadmap.
• Act as a liaison between functional operations teams and technical partners including Software Engineering, Data Engineering, and Analytics to design and deliver comprehensive solutions to the business.
• Manage complex business processes across multiple functions — especially between Supply and Demand Management — applying analytical rigor to rationalize, prioritize, and drive process changes that enable accuracy, scalability, and efficiency.
• Oversee project roll‑out, training, and post‑mortem activities across the portfolio, ensuring lessons learned are captured and drive continuous improvement.
• Drive change management with conviction — influencing decisions and inspiring adoption through collaboration, leadership, and a relentless focus on the customer, while implementing new ideas effectively within the Apple culture.
• Address escalations; quickly assess and develop root cause analysis and problem resolution for operational issues.
• Define and implement critical metrics to measure portfolio and team member success.

Skills

Supply/Demand Planning

AI/ML

Portfolio leadership

Change management

Cross-functional collaboration

Strategic planning

Executive communication

Education

BA/BS Degree

MS/MBA

Job description

Apple Inc. in Sunnyvale, CA is seeking a Senior Manager, WW Ops BPR Supply and Demand Management to lead a portfolio of transformational projects spanning Demand Forecasting, Supply Planning, and Customer Allocations.

You will partner with WW SDM leadership to define priorities, drive end-to-end execution, and ensure impact on customer experience and product roadmaps. The role emphasizes AI-driven innovation in supply and demand planning, guiding a global team, managing CapEx, and coordinating