Senior Manager, AI-Driven Supplier Data Operations

OpenAI, Inc.; United States; Hybrid; USD 150,000 - 190,000; Full time

Job summary

OpenAI, Inc. is seeking a hands-on Senior Manager to own end-to-end Supplier MDM Operations in San Francisco.

You will drive data accuracy, onboarding, and governance to support purchasing and payments across procurement and finance systems. Lead a growing team, manage sensitive-change controls, automate validation, and collaborate with AP, Tax, Treasury, and Security to deliver reliable data and scalable operations.

Qualifications

• Significant supplier master data, P2P, or finance operations experience.
• Experience leading a complex operation and developing people or managing service delivery at scale.
• Knowledge of ERP and procurement workflows; Oracle and Zip experience helpful.
• Ability to make sound decisions under ambiguity and time pressure.

Responsibilities

• Own supplier onboarding and maintenance across identity, legal entities, sites, tax documentation, authorized contacts, payment methods, and banking information; set service standards and take accountability for results.
• Set operating and capacity plan across demand, handling effort, backlog, and coverage; prioritize work and assign qualified owners.
• Own operational execution of sensitive-change controls, including identity verification, evidence, and segregation of duties across steps.
• Lead and develop the operating team and service partners through coaching, performance management, and cross-training.
• Lead resolution of complex supplier-data and synchronization failures with AP, Procurement Operations, Tax, Treasury, Security, and Finance Systems.
• Direct supplier-data remediation and reconcile open obligations before changes take effect.
• Own the operating scorecard for readiness, queue aging, and payment exceptions; use trends to drive improvements.
• Establish cadence and decision framework to protect transformation time and coverage.
• Deliver improvements through AI and automation for validation, duplicate detection, and evidence preparation.

Skills

Supplier master data

P2P

Finance operations

Tools

Oracle

Zip

Job description

OpenAI, Inc. is seeking a hands-on Senior Manager to own end-to-end Supplier MDM Operations in San Francisco.

You will drive data accuracy, onboarding, and governance to support purchasing and payments across procurement and finance systems. Lead a growing team, manage sensitive-change controls, automate validation, and collaborate with AP, Tax, Treasury, and Security to deliver reliable data and scalable operations.