Senior Maintenance Technician

Collective/Great States; Minneapolis (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Collective, a growing property management company, seeks a Senior Maintenance Technician. This role involves ensuring high-quality maintenance service, managing vendor relationships, and providing excellent customer service to residents. Ideal candidates are organized, detail-oriented, and thrive in fast-paced environments. Benefits include health insurance, 401k matching, and paid time off.

Benefits

Health, dental, and vision insurance

401k with a match of 3%

Paid time off

Paid volunteer hours

Professional development opportunities

Qualifications

• Previous multi-family experience preferred.
• Maintenance skills and experience required.

Responsibilities

• Provide exceptional customer service to residents and property owners.
• Complete all service requests in a timely and professional manner.
• Manage vendor relationships for properties.

Skills

Problem solving

Communication

Collaboration

Strategic thinking

Education

Multi-family experience

Maintenance skills

Customer service experience

Job description

POSITION SUMMARY

Collective is a growing property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents.

As a Senior Maintenance Technician at Collective, you are a quick thinker and someone who thrives in a fast-paced environment but still likes organization and paying attention to details. You show care and concern for residents through your excellence in completing service requests and preventative maintenance. You represent the core values of Collective.

ESSENTIAL JOB FUNCTIONS

• Build Collective brand loyalty by striving to ensure resident interaction is positive
• Provide exceptional customer service to our residents, prospects, and property owners
• Follow and adhere to all Fair Housing Laws
• Ensure the property’s interior and exterior areas have clean and high-quality appearance
• Manage vendor relationships for our properties
• Prepare all vacant apartments for move in through turn over repairs and improvements
• Organize and manage maintenance shop, inventory, and tools
• Complete all service requests in a timely and professional manner

EDUCATION AND WORK EXPERIENCE

• Previous multi-family experience preferred
• Maintenance skills and experience
• Customer service experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Ability to work independently
• Collaboration with others
• Strategic thinking
• Problem solving/analysis
• Strong verbal and written communication

BENEFITS AND PERKS

• Health, dental, and vision insurance with an HSA and FSA options
• Supplementary insurance
  • Eligibility the first of the month following 30 days
• 401k with a match of 3%
• Paid time off and 9 paid holidays
• Paid volunteer hours
• Professional development opportunities

PHYSICAL DEMANDS

• Must be able to lift 25 pounds at a time
• Must be able to walk property to diagnose building issues and plan repairs or maintenance

WORK ENVIRONMENT

This position requires regular office hours to be maintained (8 am – 5 pm, M-F). This position also requires scheduled on-call hours for emergency situations outside of regular office hours.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER