Senior Maintenance Supervisor - Multi-Family | Flexible Schedule

Eagle Rock Properties; Falls Church (VA); Sur place; USD 60 000 - 65 000; Plein temps

Résumé du poste

Eagle Rock Properties in Falls Church, VA, is seeking a Maintenance Manager to lead the on-site maintenance team and oversee all apartment community maintenance operations. The role focuses on resident satisfaction and hands-on supervision of HVAC, plumbing, electrical, and general repairs.

Reporting to the Community Manager, you will coordinate scheduled maintenance, respond to service requests, train staff, and ensure proper documentation within the property management system.

Qualifications

• 3 years of Multi-Family Property Management experience
• Supervisory experience
• Flexible schedule including weekends
• Rotating on-call after-hours responsibility
• Proficiency in Microsoft Office and property management software

Responsabilités

• Provide exceptional customer service to residents
• Direct, schedule, and perform maintenance activities
• Supervise, train, and mentor the maintenance team
• Communicate assignments to the maintenance team and monitor workload
• Inspect units and manage the apartment make-ready process
• Review, prioritize, and complete service requests (appliances, plumbing, HVAC, electrical)
• Ensure documentation of service requests and preventive maintenance in software
• Assist with grounds, pool maintenance, housekeeping, notices, and related tasks

Connaissances

Customer service

Team leadership

Maintenance coordination

Outils

Microsoft Office

Property management software

Description du poste

Eagle Rock Properties in Falls Church, VA, is seeking a Maintenance Manager to lead the on-site maintenance team and oversee all apartment community maintenance operations. The role focuses on resident satisfaction and hands-on supervision of HVAC, plumbing, electrical, and general repairs.

Reporting to the Community Manager, you will coordinate scheduled maintenance, respond to service requests, train staff, and ensure proper documentation within the property management system.