Senior Maintenance Lead – 24/7 Mission-Critical IT

Nightwing; Sterling (VA); Presencial; USD 147 000 - 296 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k plan

Medical, vision, and dental insurance

PTO and Holidays

Resumo da oferta

Nightwing seeks an exceptional Maintenance Lead to oversee Tier 1–4 maintenance, ensuring rapid incident resolution and continued mission readiness for national security programs. You will supervise large teams across 24/7 environments, enforce ITIL-based practices, and ensure accreditation postures and operational security standards are upheld.

You will drive proactive maintenance, track KPIs like MTTR/MTBF, and report to senior customers and stakeholders in a high-visibility role critical to

Qualificações

• Bachelor’s or Master’s degree in CS, cybersecurity, engineering, IT or related STEM field.
• One or more security certifications (CISSP, CISM, CCISO, GCDA, Security+ CE, CySA+ or equivalent).
• Proven leadership of large-scale IT maintenance and operations.
• Strong knowledge of ITIL/ITSM, incident & change management.

Responsabilidades

• Serve as senior technical authority for maintenance across tiers 1–4.
• Oversee break/fix, preventive and corrective maintenance for cybersecurity operations.
• Ensure SLAs/OLAs are met and coordinate 24/7/365 maintenance.
• Lead incident escalation and rapid restoration of service.
• Maintain CMDB, asset inventories, and executive reporting.
• Ensure DoD/IC IA compliance and ATO continuity during maintenance.
• Drive ITIL-based process improvements and automation initiatives.

Conhecimentos

Senior leadership

Incident management

SLA management

24/7/365 operations

Cybersecurity operations

Formação académica

Bachelor’s or Master’s degree in CS/Cybersecurity/Engineering/IT

CISSP / CISM / CCISO / GCDA / Security+ CE / CySA+ or equivalent

Ferramentas

Splunk

Elastic

SOAR

ServiceNow

Remedy

Jira Service Management

Descrição da oferta de emprego

Nightwing seeks an exceptional Maintenance Lead to oversee Tier 1–4 maintenance, ensuring rapid incident resolution and continued mission readiness for national security programs. You will supervise large teams across 24/7 environments, enforce ITIL-based practices, and ensure accreditation postures and operational security standards are upheld.

You will drive proactive maintenance, track KPIs like MTTR/MTBF, and report to senior customers and stakeholders in a high-visibility role critical to