Senior Mainframe z/OS & ISV Services Engineer

CDW

United States

On-site

USD 107,000 - 150,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

CDW is seeking an experienced z/OS mainframe specialist to install and customize IBM z/OS via ServerPac, apply fixes, and analyze issues. This role installs ISV products such as CA, BMC, and Rocket Software, while planning upgrades and customer transitions.

You will participate in DR/BCP exercises, improve installation standards, and mentor teammates. Strong problem solving, scripting, and cross-functional collaboration are essential for success in our Managed Services practice.

Qualifications

Bachelor's degree in Information Systems, Information Technology, Computer Science, or related field with 5 years experience in mainframe software.
9 years experience installing, maintaining, and supporting IBM mainframe software and performing system management functions.
Experience with z/OSMF Configuration Assistant.

Responsibilities

Provides technical assistance regarding Disaster Recovery (DR) exercises and Business Continuity Processes (BCP).
Ensures system improvements and/or modifications are implemented. Develops, enhances and/or supports technical approaches for audits and scalable mainframe implementations.
Identifies and resolves performance issues.
Facilitates project planning with work estimates, target dates, milestones and schedules.
Participates in development and improvement of installation standards.
Provides team members with technical training and/or mentoring as needed.
Provides primary support for reported problems related to software in assigned area of responsibility.
Fulfills ServiceNow requests for customers related to software.
Installs, implements, maintains, upgrades, and troubleshoots client infrastructure solutions.
Plans, develops, installs, configures, maintains, supports, and optimizes client network hardware, software, and communication links.
Researches and makes recommendations on infrastructure products, services, and standards.
Participates in Disaster Recovery exercises and planning.
Follows change control, incident response, and testing processes.
Communicates data storage retention policies.
Monitors and analyzes trends for performance and capacity.
Creates scripts to automate common tasks.
Addresses and updates customer incident tickets and change orders, providing status information.
Creates required reports in response to business needs.
Develops, documents, and maintains policies, procedures and training plans for systems and/or database administration.
Develops reusable assets for the Managed Services practice.
Works with account management on conference calls and tasks to support client relationships.
Provides technical perspective for proposal scoping and estimation.
Works with project managers on project plans and timelines.
Complies with time entry guidelines.
Attends training and obtains industry certifications.