Senior Mail Center Operations Leader

Towson; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Impact

Growth opportunities

Diversity & Inclusion

Benefits

Job summary

The City of Philadelphia is seeking a second-level supervisory and administrative professional to lead the Department of Revenue’s Mail Center operations. You will oversee daily activities, supervise staff through a manager, and work with City agencies and vendors on mail and billing processes.

Responsibilities include budgeting support, process optimization, and ensuring timely mailing of notices and payments.

Qualifications

• Bachelor’s degree required in Operations Management, Business Administration, Finance, or related field.
• Three years of experience in operations of computerized mail equipment, inventory management, or supply chain/logistics.
• Two years of supervisory experience directing high-volume computerized mail center operations or centralized supply distribution.

Responsibilities

• Direct daily Mail Center operations through a subordinate supervisor.
• Assist with budget preparation and management for Mail Center operations.
• Coordinate with City agencies, departments, and vendors for processing and mailing of bills, payments, permits, notices, and citations.
• Determine and implement best methods for Mail Center workflows and processes.

Skills

Operations management

Supply chain & logistics

Inventory management

Supervisory experience

Education

Bachelor’s degree in Operations Management, Business Administration, Finance, or related field

Tools

Computerized mail equipment

Job description

The City of Philadelphia is seeking a second-level supervisory and administrative professional to lead the Department of Revenue’s Mail Center operations. You will oversee daily activities, supervise staff through a manager, and work with City agencies and vendors on mail and billing processes.

Responsibilities include budgeting support, process optimization, and ensuring timely mailing of notices and payments.