Mail Operations Manager

Towson; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Impact

Growth opportunities

Diversity & Inclusion

Benefits

Job summary

The City of Philadelphia is seeking a second-level supervisory and administrative professional to lead the Department of Revenue’s Mail Center operations. You will oversee daily activities, supervise staff through a manager, and work with City agencies and vendors on mail and billing processes.

Responsibilities include budgeting support, process optimization, and ensuring timely mailing of notices and payments.

Qualifications

• Bachelor’s degree required in Operations Management, Business Administration, Finance, or related field.
• Three years of experience in operations of computerized mail equipment, inventory management, or supply chain/logistics.
• Two years of supervisory experience directing high-volume computerized mail center operations or centralized supply distribution.

Responsibilities

• Direct daily Mail Center operations through a subordinate supervisor.
• Assist with budget preparation and management for Mail Center operations.
• Coordinate with City agencies, departments, and vendors for processing and mailing of bills, payments, permits, notices, and citations.
• Determine and implement best methods for Mail Center workflows and processes.

Skills

Operations management

Supply chain & logistics

Inventory management

Supervisory experience

Education

Bachelor’s degree in Operations Management, Business Administration, Finance, or related field

Tools

Computerized mail equipment

Job description

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As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact- The work you do here matters to millions.
• Growth- Philadelphia is growing, why not grow with it?
• Diversity & Inclusion- Find a career in a place where everyone belongs.
• Benefits- We care about your well-being.

General Job Description:

This is second level supervisory and administrative work directing the Department of Revenue’s Mail Center services operations. The employee in this class supervises, through a subordinate supervisor, the daily operating activities of the City’s Mail Center. Employees direct special projects and assist with preparing and managing the mail center operations budget. Work includes conferring with City agencies, departments and vendors concerning the processing, scheduling, planning and mailing of the City’s outgoing billings, vendor payments, permits, violation notices, parking ticket violations, subpoenas and traffic court citations. Responsibility also includes determining and establishing the best methods and processes for the Mail Center operations. Work is performed under the direction of the Chief Fiscal and Administrative Officer (CFAO). and involves light physical exertion and exposure to a noisy and dusty environment.

The Requirements are as follows:

1.EDUCATION: Bachelor’s degree from an accredited college or university in Operations Management, Business Administration, Finance, or closely related field.

AND

2.GENERAL EXPERIENCE: Three years of experience in one of the following:

• the operations of computerized mail equipment to process a large volume of outgoing mail in mail center
• inventory management or inventory distribution operations
• supply chain and logistics operations

AND

3.SPECIFIC EXPERIENCE:Two years of supervisory experience directing the operations of a high-volume computerized mail center with multiple types of computerized mail equipment capable of sorting, inserting, perforating, or affixing postage equipment.

OR

Two years of supervisory experience directing supply chain management activities or a centralized supply distribution program for a large organization.

The analyst responsible for reviewing applications and additional documentation for this job opportunity is Qadira Moore. You can contact Qadira at [e-mail]

If you need any assistance, please feel free to contact: [e-mail]