Senior M365 Exchange Engineer - Hybrid (On-Prem/Online)

Sharp Decisions; Charlotte (NC); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Sharp Decisions is seeking a skilled M365 Engineer - Exchange to manage Exchange Online and on-premises environments in a hybrid Charlotte, NC setting. You will oversee mail flow, security hardening, and configurations across hybrid deployments, ensuring reliability and compliance.

Ideal candidates bring 5+ years of experience with Exchange, strong PowerShell, and a solid grasp of identity, governance, and security policies within Microsoft 365.

Qualifications

• Deep expertise in Exchange Online and on-prem Exchange administration.
• Experience troubleshooting mail flow, hybrid Exchange environments, transport services, connectors, and message delivery issues.
• Strong knowledge of Microsoft Teams governance, lifecycle management, and SaaS integrations such as Jira and ServiceNow.
• Experience supporting and troubleshooting Microsoft Purview compliance, retention, and information governance solutions.
• Familiarity with Exchange Online Protection (EOP), Microsoft Defender for Office 365, and email security best practices.

Responsibilities

• Manage and maintain Exchange Online and on-prem Exchange environments, including mail flow, hybrid configurations, and security hardening.
• Implement and maintain Exchange Online Protection (EOP) and Defender policies (anti-spam, anti-phishing, Safe Links/Attachments).
• Troubleshoot mail delivery, transport rules, and compliance issues.
• Manage mail routing, transports, connectors, accepted domains, DKIM/DMARC/SPF, and hybrid mail flow.
• Administer shared mailboxes, resource mailboxes, distribution groups, Microsoft 365 Groups, and mail-enabled security groups.
• Perform advanced troubleshooting of mail flow, hybrid connectivity, directory synchronization, transport services, message trace, and client connectivity.

Skills

Exchange Online

On-prem Exchange

PowerShell scripting

Active Directory

DNS

Hybrid identity

Change Management

Security best practices

Documentation

Troubleshooting

Microsoft Entra ID

SSO

Microsoft Teams governance

Tools

Jira

ServiceNow

Microsoft Defender for Office 365

Exchange Online Protection (EOP)

Microsoft Entra Connect

Job description

Sharp Decisions is seeking a skilled M365 Engineer - Exchange to manage Exchange Online and on-premises environments in a hybrid Charlotte, NC setting. You will oversee mail flow, security hardening, and configurations across hybrid deployments, ensuring reliability and compliance.

Ideal candidates bring 5+ years of experience with Exchange, strong PowerShell, and a solid grasp of identity, governance, and security policies within Microsoft 365.