Senior M365 Engineer (Teams)

Request Technology, LLC; Houston (TX); Hybrid; USD 95,000 - 115,000; Full time

Job summary

A renowned technology firm seeks a Microsoft 365 Solutions Manager in Houston, Texas. The role requires extensive experience in managing Microsoft 365, especially Microsoft Teams, along with skills in troubleshooting and PowerShell. Responsibilities include acting as a subject matter expert for Teams, deploying integrations, and implementing data protection solutions. The ideal candidate is proficient in managing collaborative tools and able to streamline workflows. Hybrid work setup with 3 days onsite per week. Competitive salary and benefits offered.

Qualifications

• 3+ years managing Microsoft 365 solutions, focusing on Microsoft Teams and collaboration tools.
• Advanced skills in Microsoft Teams administration and troubleshooting.
• Experience in a multi-office or enterprise environment.

Responsibilities

• Serve as the subject matter expert for Teams, managing configurations and policies.
• Deploy Intapp Workspaces, integrating Teams with document management.
• Monitor Microsoft 365 services, performing troubleshooting and maintenance.
• Design custom Teams templates to improve productivity.
• Implement Microsoft Purview solutions for data protection.
• Evaluate emerging Microsoft 365 features to enhance efficiency.
• Automate tasks with PowerShell scripts and Microsoft Graph API.
• Produce SOPs and user guides, leading training sessions.
• Ensure smooth integration with infrastructure and vendors.

Skills

Microsoft 365 management

Microsoft Teams administration

PowerShell

Microsoft Graph API

Azure Active Directory

Legal Services industry knowledge

Job description

Location: Houston Texas (Hybrid – 3 days onsite per week)

*We are unable to provide sponsorship for this role*

Qualifications

• 3+ years of hands‑on experience managing Microsoft 365 solutions, with several years focused on Microsoft Teams and related collaboration tools.
• Advanced Microsoft Teams administration and troubleshooting experience, including policy management, integrations, and issue resolution.
• Experience supporting Teams, SharePoint Online, OneDrive, Exchange/Outlook in a multi‑office or enterprise environment.
• Familiarity with Intapp or similar legal collaboration platforms
• Proficiency in PowerShell and Microsoft Graph API for administrative automation.
• Knowledge of Azure Active Directory (Entra ID), Conditional Access policies, and Microsoft Purview (DLP, eDiscovery, retention policies).
• Legal Services industry experience preferred

Responsibilities

• Serve as the subject matter expert for Teams, managing configuration, policies, and advanced features to deliver a seamless collaboration experience.
• Deploy and support Intapp Workspaces, integrating Teams with document management and knowledge systems for secure, efficient legal collaboration.
• Monitor Microsoft 365 collaboration services, perform maintenance, troubleshoot issues, and act as a Tier‑2/3 escalation point, including participation in on‑call rotation.
• Work with IT and business stakeholders to design custom Teams templates, channels, and integrations that improve productivity while meeting Firm policies.
• Implement Microsoft Purview solutions for data protection, retention, and ethical walls, collaborating with Security and Risk teams to maintain regulatory compliance.
• Evaluate and implement emerging Microsoft 365 features, including AI‑powered Copilot, to streamline workflows and enhance team efficiency.
• Create PowerShell scripts and use Microsoft Graph API to automate onboarding, permissions management, workspace provisioning, and other M365 administrative tasks.
• Produce clear SOPs, knowledge base articles, and user guides, and lead training sessions to drive adoption and proficiency across the Firm.
• Coordinate with Infrastructure, Applications, Security, and external vendors to ensure smooth integration and resolution of complex technical issues.