Senior Luxury Retail Sales Support Specialist

Tapestry, Inc.; Grove City (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Grove City, Ohio is looking for a Sales Support Associate to provide warm, professional service at the cash wrap and on the sales floor. You will assist guests, process transactions accurately, receive shipments, and keep the stockroom organized to support store flow.

The role requires multitasking in a fast-paced luxury environment, strong English communication, attention to detail, and flexibility to work nights and weekends. Join a brand that promotes inclusivity and teamwork.

Qualifications

• 1+ years of retail experience, preferably in luxury.
• Knowledge of fashion trends and marketplace competition.
• Experience with cash registers and basic computer skills (iPad/laptop, POS, Internet).
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Professional communication

Brand ambassador

Tools

Cash register systems

iPad/Mobile POS

Walkie talkie

POS systems

Job description

Coach in Grove City, Ohio is looking for a Sales Support Associate to provide warm, professional service at the cash wrap and on the sales floor. You will assist guests, process transactions accurately, receive shipments, and keep the stockroom organized to support store flow.

The role requires multitasking in a fast-paced luxury environment, strong English communication, attention to detail, and flexibility to work nights and weekends. Join a brand that promotes inclusivity and teamwork.