Luxury Retail Sales Concierge

Tapestry, Inc.; Columbus (OH); On-site; USD 31,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is seeking a Sales Support Associate in a fast-paced luxury retail setting in Columbus, OH. You will greet clients warmly, assist with product selection, and manage transactions at the POS, ensuring the sales floor is well-stocked and organized.

The role requires strong communication, attention to detail, and the ability to multitask during peak times. Flexibility to work nights, weekends, and holidays is essential.

Qualifications

• 1+ years of retail experience in luxury or high-end environments.
• Knowledge of fashion trends and ability to read price/product release sheets.
• Proficiency with cash registers, basic computer skills, and mobile POS systems.

Responsibilities

• Welcome clients and provide personalized assistance to drive sales.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; maintain stockroom cleanliness.
• Support stock replenishment and visual merchandising updates.
• Deliver exceptional customer service and teamwork with management.

Skills

Retail experience

Customer service

Attention to detail

Multitasking

Communication

English proficiency

Tools

Cash register systems

Mobile POS

iPad / tablet

Walkie talkie

Job description

Coach is seeking a Sales Support Associate in a fast-paced luxury retail setting in Columbus, OH. You will greet clients warmly, assist with product selection, and manage transactions at the POS, ensuring the sales floor is well-stocked and organized.

The role requires strong communication, attention to detail, and the ability to multitask during peak times. Flexibility to work nights, weekends, and holidays is essential.