Senior Luxury Retail Sales Support Pro

Tapestry (Coach/Kate Spade); Scottsdale (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

Coach in Scottsdale is seeking a Sales Support Associate to welcome clients with warmth, provide personalized service, and maintain a welcoming, well-organized sales floor. You will operate POS accurately, process transactions, assist with stock, shipments, and merchandising, and serve as a brand ambassador in the local market with a strong customer focus.

Flexibility with schedule including nights, weekends, peak periods, and holidays is required to help drive store success and ensure an

Qualifications

• 1+ years of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Familiarity with cash registers and basic computer skills.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Serve as a brand ambassador and support local market engagement.
• Operate POS accurately, maintain cash wrap, manage transactions.
• Suggest add-ons, promote gift cards, and collect customer data where allowed.
• Receive, process, and organize shipments; keep stockroom clean.
• Maintain stock levels and execute visual merchandising updates.
• Support sales floor activities and assist teammates as needed.

Skills

Retail experience

Cash handling

POS familiarity

Customer service

English proficiency

Tools

POS systems

Mobile POS

Inventory software

Walkie talkie

iPad literacy

Job description

Coach in Scottsdale is seeking a Sales Support Associate to welcome clients with warmth, provide personalized service, and maintain a welcoming, well-organized sales floor. You will operate POS accurately, process transactions, assist with stock, shipments, and merchandising, and serve as a brand ambassador in the local market with a strong customer focus.

Flexibility with schedule including nights, weekends, peak periods, and holidays is required to help drive store success and ensure an