Senior Luxury Retail Sales Specialist

kate spade new york; Geneva (IL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a luxurious, personalized shopping experience and meet personal and store sales goals while supporting daily store operations. This role blends luxury-retail service with omni‑channel selling and teamwork to drive brand loyalty and revenue.

You will build lasting client relationships, utilize mobile POS, and execute personal sales plans to achieve KPIs in a fast-paced environment.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation, iPad/laptop, Mobile POS.
• Ability to lift 25 lb regularly (up to 50 lb occasionally).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador; adhere to style and service standards.
• Build lasting client relationships through styling, product expertise, and advice.
• Drive sales through cross‑selling, upselling, and personalized recommendations.
• Utilize mobile POS and clienteling tools; engage in social selling.
• Develop personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.

Skills

Sales experience

Client relationships

English proficiency

Social media savvy

Tools

POS system

Job description

Coach is seeking a Sales Associate to deliver a luxurious, personalized shopping experience and meet personal and store sales goals while supporting daily store operations. This role blends luxury-retail service with omni‑channel selling and teamwork to drive brand loyalty and revenue.

You will build lasting client relationships, utilize mobile POS, and execute personal sales plans to achieve KPIs in a fast-paced environment.