Senior Luxury Group Sales Director

Viceroy Hotels and Resorts; New York (NY); Sur place; USD 120 000 - 190 000; Plein temps

Résumé du poste

Viceroy Hotels & Resorts is returning to New York City with the opening of Viceroy Park Avenue in December 2026. We are seeking motivated, hospitality-driven professionals to join a pre-opening team and help establish the property's culture, service standards, and operational excellence from day one.

The Senior Group Sales Manager will initiate, solicit, develop, and negotiate contracts for hotel business with a focus on group and corporate markets, driving significant revenue through strategic

Qualifications

• Demonstrated ability to work with maximum accuracy, efficiency, and attention to detail while maintaining a strong sense of urgency and accountability.
• Proven success in achieving and exceeding revenue goals through proactive sales efforts and strategic account management.
• Advanced understanding of market dynamics, competitor strengths and weaknesses, economic trends, supply and demand, and the ability to effectively position the hotel against its competitive set.
• Strong business acumen with the ability to analyze data and identify revenue-generating opportunities.
• Self-directed, highly motivated, and results-oriented with exceptional service, interpersonal, and analytical skills.

Responsabilités

• Participate in and lead sales calls, telephone prospecting, and market analyses to identify, develop, and acquire new and incremental business opportunities.
• Manage and grow a portfolio of key accounts while proactively identifying opportunities to expand market share within assigned segments.
• Develop relationships within the local community and surrounding markets to strengthen and expand a solid client base.
• Build and strengthen relationships with new and existing clients through activities that include, but are not limited to, sales calls, entertainment, FAM trips, tradeshows, and trade association meetings.
• Conduct on-site tours and site inspections with prospective clients and future incoming guests, effectively showcasing the hotel's luxury offerings and unique value proposition.
• Negotiate and finalize contracts with prospective clients while maximizing revenue opportunities and profitability for the hotel.
• Maintain accurate account information, pipeline management, and weekly sales activity reports.
• Demonstrate a comprehensive understanding of the local market, competitive landscape, and industry trends to identify and capitalize on emerging business opportunities.
• Serve as a trusted advisor to clients, delivering exceptional service throughout the sales process and fostering long-term loyalty and repeat business.
• Partner closely with the Director of Revenue Management to strategically drive occupancy, ADR, and total hotel revenue.

Connaissances

Group sales

Key account management

Negotiation

Market analysis

CRM (Delphi/CI/TY/Salesforce)

Outils

Delphi

CI/TY

Salesforce

Description du poste

Viceroy Hotels & Resorts is returning to New York City with the opening of Viceroy Park Avenue in December 2026. We are seeking motivated, hospitality-driven professionals to join a pre-opening team and help establish the property's culture, service standards, and operational excellence from day one.

The Senior Group Sales Manager will initiate, solicit, develop, and negotiate contracts for hotel business with a focus on group and corporate markets, driving significant revenue through strategic