Senior Luxury Client Experience Lead

Brobston Group; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Gucci is seeking a Senior Client Advisor in Miami to serve as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will deepen client connections, drive sales, and build lasting relationships while aspiring to store leadership through collaboration with management.

The role demands luxury fashion expertise, strong communication, and the ability to work flexible retail hours, including evenings, weekends, and holidays.

Qualifications

• 4+ years of luxury fashion sales experience.
• Strong clienteling and relationship-building skills.
• Ability to work evenings, weekends, and holidays.
• Excellent ethics, professionalism, and integrity.
• Ability to collaborate with teammates and motivate others.

Responsibilities

• Engage clients with best-in-class service in-store or remotely.
• Drive sales and build lasting client relationships to foster loyalty.
• Recruit new clients and elevate existing ones to top tier status.
• Maintain up-to-date Gucci product knowledge and storytelling skills.
• Attend trainings and support onboarding with store management.

Skills

Luxury fashion sales

Client relationship building

Proven sales results

Excellent communication

Flexibility in retail schedule

Job description

Gucci is seeking a Senior Client Advisor in Miami to serve as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will deepen client connections, drive sales, and build lasting relationships while aspiring to store leadership through collaboration with management.

The role demands luxury fashion expertise, strong communication, and the ability to work flexible retail hours, including evenings, weekends, and holidays.