Remote & In-Store Luxury Client Advisor

Brobston Group; Central Valley (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Gucci is seeking a Client Advisor in New York to act as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will develop relationships, understand client needs, and drive sales with storytelling and product knowledge.

Success requires a strong passion for fashion, at least 2+ years in luxury fashion sales, and the ability to work evenings, weekends, and holidays while upholding Gucci standards and visual guidelines.

Qualifications

• 2+ years of luxury fashion sales experience.
• Proven ability to drive and exceed sales and build relationships with customers and colleagues.
• High degree of ethics, professionalism and integrity.
• Flexibility to work a retail schedule including evenings, weekends and holidays.
• Deep knowledge about and passion for fashion and luxury.
• Excellent commercial awareness and client attitude.
• High flexibility and ability to adapt to different clients and complex situations.
• Strong communication skills.
• Ability to work in a fast-moving and dynamic environment.

Responsibilities

• Proactively engage clients in-store or remotely to establish strong relationships.
• Deliver a personalized, client-centric experience to drive repeat business and loyalty.
• Build rapport by discovering client needs and aspirations and exceed expectations.
• Develop client base by recruiting new clients and nurturing existing ones.
• Leverage in-store technology to ensure a smooth and relevant experience.
• Collect meaningful client information to tailor service to preferences.
• Provide insights on local lifestyle trends to enhance the client experience.
• Drive sales results in-store and remotely with hospitality and elevated selling techniques.
• Promote virtual appointments and distance selling to recruit clients.
• Maintain a One-Gucci-Client perspective across all transactions.

Skills

Luxury fashion

Relationship building

Communication skills

Retail flexibility

Professional ethics

Adaptability

Job description

Gucci is seeking a Client Advisor in New York to act as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will develop relationships, understand client needs, and drive sales with storytelling and product knowledge.

Success requires a strong passion for fashion, at least 2+ years in luxury fashion sales, and the ability to work evenings, weekends, and holidays while upholding Gucci standards and visual guidelines.