Senior Luxury Client Advisor & Brand Ambassador

UNAVAILABLE; Los Angeles (CA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid holidays & vacation

Employee discounts

Retirement plan

Job summary

Moncler is seeking a Senior Client Advisor in Los Angeles to deliver elevated client experiences and drive sales. You will guide clients through brand heritage, product universe, and styling, while collaborating with teammates to maintain brand standards and a high-quality client journey.

The role emphasizes relationship building, data capture, and proactive outreach to grow a loyal client base, with opportunities to take on key-holder duties and specialized product focus as needed.

Qualifications

• Minimum 3 years of retail experience, preferably luxury or client-focused.
• Proven track record of achieving sales goals and developing client relationships.
• Strong client development and relationship management skills.
• Fluency in the local language; English proficiency may be required.

Responsibilities

• Act as a role model on the sales floor with best-in-class client engagement.
• Share product knowledge and selling best practices with teammates.
• Build and manage a strong client portfolio with retention focus.
• Drive proactive client outreach including appointments, follow-ups, and phone sales.
• Support inventory, visual merchandising, and brand standards.

Skills

Clienteling

Sales excellence

Interpersonal skills

Communication

Professional presentation

Fluent English

Fashion awareness

Microsoft Office

Retail systems

Tools

Microsoft Office

Retail systems

Job description

Moncler is seeking a Senior Client Advisor in Los Angeles to deliver elevated client experiences and drive sales. You will guide clients through brand heritage, product universe, and styling, while collaborating with teammates to maintain brand standards and a high-quality client journey.

The role emphasizes relationship building, data capture, and proactive outreach to grow a loyal client base, with opportunities to take on key-holder duties and specialized product focus as needed.