Senior Loyalty Solutions Architect

Mastercard; Portland (ME); On-site; USD 100,000 - 140,000; Full time

Job summary

Mastercard seeks a Senior Analyst, Solutions Architect (Loyalty Solutions) to design and document loyalty programs for merchant and issuer platforms. You will lead discovery, translate requirements into architectures, and produce detailed integration documentation while engaging with senior leadership and cross-functional teams.

The role emphasizes customer-facing collaboration, technical rigor, and global market experience in a fast-paced environment.

Qualifications

• Knowledge of rewards, marketing, and/or loyalty platforms.
• Experience with financial institutions and performance-based marketers.
• Strong critical thinking, problem solving, and solution design.
• Excellent written and verbal communication; team player.
• Comfortable in customer-facing roles with senior stakeholders.

Responsibilities

• Lead requirement gathering sessions with business stakeholders and developers.
• Translate business needs into implementation designs and patterns.
• Create architecture diagrams and business/functional specifications.
• Serve as primary liaison between client and internal teams during discovery and design.
• Identify constraints, mitigate risks, and communicate issues to stakeholders.
• Manage multiple projects across cross-functional teams in fast-paced environments.

Skills

Loyalty platforms knowledge

Technical documentation

Client-facing communication

APIs and web technologies

Tools

Architecture diagrams

Job description

Mastercard seeks a Senior Analyst, Solutions Architect (Loyalty Solutions) to design and document loyalty programs for merchant and issuer platforms. You will lead discovery, translate requirements into architectures, and produce detailed integration documentation while engaging with senior leadership and cross-functional teams.

The role emphasizes customer-facing collaboration, technical rigor, and global market experience in a fast-paced environment.