Senior Loyalty & CRM Leader — Data-Driven Growth

ChabezTech LLC; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Work on in-house data and AI-driven products

Collaborate with experts in data engineering and AI

Opportunities for continuous upskilling

Job summary

A technology company is seeking a Senior Manager – Loyalty & CRM to enhance customer engagement via data-driven strategies. The role involves leading loyalty initiatives, optimizing customer lifecycle journeys, and managing CRM platforms. Ideal candidates will have over 7 years of experience in loyalty marketing and a strong understanding of data-driven marketing. This full-time position is based in Atlanta, Georgia, and offers opportunities to collaborate with experts in data engineering and product innovation.

Qualifications

• 7+ years of experience in loyalty marketing, CRM, or digital marketing.
• 2+ years of people management or team leadership experience.
• Hands-on experience with CRM platforms and loyalty systems.

Responsibilities

• Define and execute strategies to increase customer engagement and retention.
• Build and optimize customer lifecycle journeys.
• Lead a team responsible for CRM and loyalty execution.

Skills

Loyalty marketing

CRM management

Data-driven marketing

Segmentation strategies

Project management

Leadership

Communication

Education

Bachelor's degree in Marketing, Business, or related field

Tools

CRM platforms (e.g., Braze)

Job description

A technology company is seeking a Senior Manager – Loyalty & CRM to enhance customer engagement via data-driven strategies. The role involves leading loyalty initiatives, optimizing customer lifecycle journeys, and managing CRM platforms. Ideal candidates will have over 7 years of experience in loyalty marketing and a strong understanding of data-driven marketing. This full-time position is based in Atlanta, Georgia, and offers opportunities to collaborate with experts in data engineering and product innovation.