Senior Loss Mitigation Leader

BOK Financial; Tulsa (OK); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

BOK Financial is seeking a Manager of Loss Mitigation in Tulsa to strategically oversee loss mitigation functions across mortgage operations. You will guide loan modifications, repayment plans, forbearance, and related activities, ensuring compliance with investor and regulatory requirements while driving reporting improvements.

The role emphasizes building effective investor relationships, optimizing outcomes, and developing a high-performing team through KPIs, training, and accountability in a

Qualifications

• Bachelor's degree in Finance or related field with 11-15 years mortgage loss mitigation experience.
• 7+ years in a supervisory capacity or 18-20 years equivalent work experience.
• Strong knowledge of investor guidelines (FHLMC, FNMA, FHA, VA) and servicing protocols.
• Advanced knowledge of mortgage loss mitigation strategies and documents.
• Experience in leading performance reporting and risk-focused initiatives.

Responsibilities

• Ensure loss mitigation activities comply with investor guidelines and regulatory requirements.
• Monitor performance, processes, and reporting to improve financial results.
• Drive strategies to maximize incentive revenue and reduce fee-related risk.
• Identify and mitigate operational, financial, regulatory, and reputational risks.
• Lead, coach, and develop team; oversee performance management and growth.
• Establish KPIs, implement corrective actions, and guide complex account resolutions.
• Represent the department with internal and external stakeholders and industry relationships.

Skills

Loss mitigation expertise

Leadership

Communication

Analytical skills

Risk management

Negotiation

Mentoring / coaching

Excel

Reporting

Education

Bachelor's degree in Finance or related field

Tools

Excel

Windows

Job description

BOK Financial is seeking a Manager of Loss Mitigation in Tulsa to strategically oversee loss mitigation functions across mortgage operations. You will guide loan modifications, repayment plans, forbearance, and related activities, ensuring compliance with investor and regulatory requirements while driving reporting improvements.

The role emphasizes building effective investor relationships, optimizing outcomes, and developing a high-performing team through KPIs, training, and accountability in a