Senior Logistics Specialist - Data-Driven Field Scheduling

ACV Auctions; Atlanta (GA); Hybrid; USD 65,000 - 86,000; Full time

Job summary

ACV Auctions is seeking a Sr Logistics Specialist to drive strategic coordination between dealer partners and the field inspection team. You will manage schedules, optimize routes, and work with data to improve outcomes using Salesforce Field Service Lightning and Tableau.

The role emphasizes cross-functional collaboration, data analysis, and mentoring junior logistics staff while ensuring customer requirements are met and service levels stay high.

Qualifications

• Three or more years of logistics experience and data-driven decision making.
• Experience with Salesforce or Field Service Lightning is preferred.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration across teams.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Actively support customer experience initiatives through scheduling and coordination.
• Design territory scheduling strategies using data-driven insights.
• Dispatch assignments to field staff via the workforce tool and coordinate between customers.
• Utilize Tableau, Excel, and Google Sheets to optimize inspector utilization.
• Resolve issues with internal/external customers and provide ETAs.
• Educate field leadership on scheduling approaches and outcomes.

Skills

Logistics experience

Data-driven decisions

Salesforce Lightning

Tableau

Excel

Google Sheets

Communication skills

Multitasking

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Salesforce

Field Service Lightning

Microsoft Office

Job description

ACV Auctions is seeking a Sr Logistics Specialist to drive strategic coordination between dealer partners and the field inspection team. You will manage schedules, optimize routes, and work with data to improve outcomes using Salesforce Field Service Lightning and Tableau.

The role emphasizes cross-functional collaboration, data analysis, and mentoring junior logistics staff while ensuring customer requirements are met and service levels stay high.