Senior Lodging Partnerships Growth Manager

Engine; Chicago (IL); Hybrid; USD 170,000 - 190,000; Full time

Benefits offered by this job

Equity

Hybrid work model

Benefits package

Job summary

Engine is seeking a Sr. Partner Success Manager, Lodging, to own a portfolio of hotel chain and partner properties, driving revenue and durable commercial performance.

You will manage the book, deepen rate and content coverage, and lead the partner cadence with internal teams to activate and grow partnerships. You will collaborate with Product, Engineering, Pricing, Connectivity, and Operations to translate goals into measurable outcomes, engaging with senior executives as needed.

Qualifications

• 4+ years (PSM) or 6+ years (Sr. PSM) of experience in partnerships, account management, or a relationship-driven commercial role.
• Track record of building and growing high-value relationships and turning them into measurable commercial outcomes.
• Strong commercial and analytical instincts — comfortable working with data to find opportunities and make the case for them.
• Strong organizational and project management skills — can manage multiple partner workstreams simultaneously.
• Clear, professional written and verbal communication skills suited to external partner-facing interactions, including with senior executives.
• Detail-oriented with strong follow-through on commitments.
• Comfortable leveraging AI and modern tools to streamline workflows and operate effectively in a fast-moving environment.

Responsibilities

• Own a portfolio of hotel chain, property management group (PMG), property ownership group, and key partner property accounts, serving as the primary relationship owner and day-to-day point of contact.
• Grow revenue across your book by deepening partner engagement and expanding the value and reach of each relationship on the Engine platform.
• Run the partner cadence — QBRs, performance reviews, check-ins, and escalation processes — and hold partners accountable to activation and growth commitments.
• Monitor partner performance against key metrics and proactively identify and address underperformance.
• Coordinate cross-functionally with Product, Engineering, Pricing, Connectivity, and Operations to resolve partner issues and support activation.
• Identify and execute expansion opportunities within existing partnerships and surface them with clear, data-backed recommendations.
• Support leadership in commercial discussions and renewals by preparing materials, tracking terms, and managing follow-through.
• Maintain accurate partner records, rate and contract documentation, and pipeline tracking.
• Track industry trends across lodging distribution, hotel technology, and connectivity to inform partner conversations.

Skills

Partnerships

Account management

Relationship management

Data analysis

Communication

Project management

AI tools

Job description

Engine is seeking a Sr. Partner Success Manager, Lodging, to own a portfolio of hotel chain and partner properties, driving revenue and durable commercial performance.

You will manage the book, deepen rate and content coverage, and lead the partner cadence with internal teams to activate and grow partnerships. You will collaborate with Product, Engineering, Pricing, Connectivity, and Operations to translate goals into measurable outcomes, engaging with senior executives as needed.