Senior Lockbox Processor

Western Alliance Bancorporation; Las Vegas (NV); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical and dental insurance

401k matching program

Tuition assistance

Employee volunteer program

Wellness program

Résumé du poste

Western Alliance Bank is seeking a Senior Lockbox Processor to support the Receivable Operations, handling electronic and paper-based payments with accurate data capture and posting. You will work within a team to expedite payment posting, balance deposits, and ensure a professional customer experience.

The role emphasizes data entry, quality control, and meeting deadlines, with opportunity to train new staff and handle high-value clients while maintaining exceptional service levels.

Qualifications

• 1+ years of related experience in Branch Banking Operations or similar field.
• High school diploma required.
• Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Back office receivables operation experience.
• Ability to 10 key by touch and perform alphanumeric data entry with a high level of accuracy.
• Entry level speaking and writing communications skills.

Responsabilités

• Support the Receivables Supervisor on executing a comprehensive, prompt and efficient client experience.
• Support the daily workflow and ensure a smooth and efficient operation.
• Execute routine tasks such as sorting mail, extracting payments and/or correspondence, reviewing payments for accuracy, and scanning deposits using high speed optical scanners.
• Ensure strict processing deadlines are met prior to designated cutoff times. Assist in training and development of new employees, perform advanced research and may handle high value clients.

Connaissances

Data entry by touch

Banking operations knowledge

Regulatory/compliance awareness

Back office operations

Attention to accuracy

Communication skills

Formation

High school diploma

Description du poste

Job Title: Senior Lockbox Processor

Location: Ops Center

What you'll do:

As a Senior Receivables Processor you'll be supporting the Bank's Receivable Operation which enables customers to accept electronic and traditional paper-based payments. You'll capture remittance information using efficient technology services and will transfer information to output files and reporting. You'll work with a team of Receivables Processors to expedite collections of payments and the posting of payment information while focusing on a high level of customer service and providing a professional, prompt and accurate banking experience. Your key responsibilities will include data entry, quality control, and balancing/reconciliation of deposits.

• Responsible for supporting the Receivables Supervisor on executing a comprehensive, prompt and efficient client experience.
• Supports the daily workflow and ensures a smooth and efficient operation.
• Execute a variety of routine tasks which may include sorting mail, extracting payments and/or correspondence, reviewing payments to ensure accuracy, and scanning of deposits using high speed optical scanners.
• Ensure strict processing deadlines are met prior to designated cutoff times. Assist in the training and development of new employees, performs advanced research and may handle high value clients.

What you'll need:

• 1+ years of related experience in Branch Banking Operations or similar field.
• High school diploma required.
• Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Back office receivables operation experience.
• Ability to 10 key by touch and perform alphanumeric data entry with a high level of accuracy.
• Entry level speaking and writing communications skills.

Compensation: Hourly range for new hires is generally $19.09 - $21.90 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.

Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation