Senior Loan Systems Projects Lead (Hybrid)

SECU; United States; Hybrid; USD 90,000 - 125,000; Full time

Job summary

SECU in North Carolina is seeking a Sr Loan Systems Projects Specialist to provide advanced business analysis and system support for loan servicing solutions. You will lead requirements, design, testing, and production support, acting as a bridge between business users, IT, and vendors.

The role emphasizes leading project activities, implementing enhancements, mentoring junior staff, and ensuring regulatory compliance within lending processes.

Qualifications

• Associates degree required.
• 5+ years of experience in loan servicing or related field with experience supporting systems or technology initiatives.
• Advanced experience with requirements gathering, business process analysis, system testing, defect identification, and solution validation.
• Experience independently supporting system enhancements or technology projects through multiple phases of the project lifecycle.
• Experience leading testing activities and coordinating work across business users, technical resources, and/or third party vendors.
• Demonstrated experience troubleshooting complex system issues and communicating findings and recommendations.
• Strong knowledge of loan servicing processes, lending operations, system functionality, and regulatory requirements.

Responsibilities

• Lead engagement with business users, technical resources, and/or vendors to analyze complex business needs and develop, document, and review requirements for loan servicing system changes and enhancements.
• Lead the development of project design and business requirements for assigned initiatives, evaluating processes, system functionality, integrations, and impacts to recommend solutions.
• Lead testing activities for complex, multistep projects; develop test plans and scripts, coordinate regression testing, and ensure migration readiness.
• Serve as a primary liaison between business users, IT resources, and vendors throughout project lifecycles and for ongoing support.
• Troubleshoot complex system issues, document resolutions, and communicate actions clearly to technical resources and vendors.
• Provide mentoring and guidance to less experienced staff and assist with training and procedures.

Skills

Loan servicing processes

Regulatory requirements

Requirements gathering

Testing

Vendor coordination

Mentoring

Problem solving

Education

Associates degree

Bachelor’s degree or higher

Job description

SECU in North Carolina is seeking a Sr Loan Systems Projects Specialist to provide advanced business analysis and system support for loan servicing solutions. You will lead requirements, design, testing, and production support, acting as a bridge between business users, IT, and vendors.

The role emphasizes leading project activities, implementing enhancements, mentoring junior staff, and ensuring regulatory compliance within lending processes.