Hybrid Loan Systems Project Lead

SECU; Wake Forest (NC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

SECU seeks a Loan Systems Projects Specialist to support the delivery and improvement of loan servicing systems. You will engage with users and vendors, draft requirements, develop test plans, and drive issue resolution across multiphase projects.

The role emphasizes business analysis, testing, and collaboration with Information Services and external vendors to ensure compliant, effective loan servicing operations. Hybrid work in North Carolina is expected.

Qualifications

• Associates degree required.
• 2–5 years of experience in loan servicing, lending, financial services, or related field.
• Experience with business requirements gathering, process analysis, and system testing.
• Experience supporting system enhancements through multiple phases of the project lifecycle.

Responsibilities

• Engage with business users, technical resources, and vendors to analyze, document, and review requirements for changes to loan servicing systems.
• Draft project design and business requirements for review by Loan Servicing Systems management.
• Create test plans and scripts and conduct extensive regression testing to identify defects before production migration.
• Act as liaison between business users, Information Services, and vendors throughout project lifecycles and post-implementation support.
• Troubleshoot system issues, document defects, and communicate steps to reproduce to developers/vendors.
• Lead testing verification, ensuring goals are communicated, executed, and defects reported timely.

Skills

Loan servicing

Business analysis

Requirements gathering

System testing

Regression testing

Education

Associates degree

Bachelor's degree

Job description

SECU seeks a Loan Systems Projects Specialist to support the delivery and improvement of loan servicing systems. You will engage with users and vendors, draft requirements, develop test plans, and drive issue resolution across multiphase projects.

The role emphasizes business analysis, testing, and collaboration with Information Services and external vendors to ensure compliant, effective loan servicing operations. Hybrid work in North Carolina is expected.