Senior Loan Support Analyst - CRE/CMBS Servicing

PNC; Overland Park (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical & dental coverage

401(k) with company match

Paid time off

Job summary

PNC is seeking a Senior Loan Support Analyst for its Midland organization based in the Midland footprint. The role focuses on servicing CMBS and CRE loans, handling borrower communications, and ensuring accurate loan processing and regulatory compliance.

You will work in-office and collaborate across departments to resolve borrower questions. The position emphasizes delinquencies monitoring, fee waivers, and loan documentation accuracy, with opportunities to support onboarding, reporting, and

Qualifications

• Bachelor's degree and relevant loan servicing knowledge.
• Experience with CMBS or commercial real estate loans preferred.
• Strong analytical and regulatory compliance abilities.

Responsibilities

• Assist in servicing a portfolio of commercial real estate loans with elevated borrower relationships.
• Process borrower requests via phone, email, and CRE Insight portal.
• Research and process incoming and aged funds; monitor delinquencies.
• Review and process borrower requested late charge waivers; address changes and rate cap reviews.
• Support onboarding of new loans and transition of paid-off/transferred loans; assist with tax and insurance administration.

Skills

Analytical Thinking

Capital Management

Compliance Requirements

Documentations

Due Diligence

Loan Documentation

Regulatory Compliance

Risk Mitigation Strategies

Education

Bachelor's degree

Job description

PNC is seeking a Senior Loan Support Analyst for its Midland organization based in the Midland footprint. The role focuses on servicing CMBS and CRE loans, handling borrower communications, and ensuring accurate loan processing and regulatory compliance.

You will work in-office and collaborate across departments to resolve borrower questions. The position emphasizes delinquencies monitoring, fee waivers, and loan documentation accuracy, with opportunities to support onboarding, reporting, and