Senior Loan Servicing Manager - Hybrid, Durant OK

TEKsystems; Durant (OK); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Matching

Vacation & Sick Time

Relocation Assistance

Annual Bonus

Job summary

TEKsystems is seeking a Loan Servicing Manager in Durant, OK for a hybrid role (4 days onsite, 1 remote). You will lead a ~24-person department, oversee commercial/consumer loan servicing, and partner with Compliance and Legal on audits.

The role emphasizes process improvement, automation, and strong team development, with direct-hire expectations and relocation support for the right candidate.

Qualifications

• 10+ years of progressive banking or financial services experience.
• 5+ years of supervisory or people leadership experience.
• Strong experience in commercial and/or consumer loan servicing.
• 3-5+ years of advanced loan accounting system experience, including loan setup, maintenance, payment processing, escrow administration, loan coding, GL reconciliations, and participation loans.
• Experience with lending regulatory requirements and a major core loan accounting or servicing platform.
• Demonstrated experience supporting or leading internal audits, external audits, and regulatory examinations.
• Proven ability to manage supervisors and servicing specialists in a high-volume operation.
• Experience developing employees, improving retention, managing conflict, and building teams.
• Strong process improvement mindset with automation or scalable workflows.
• Strong Microsoft Excel and Word skills.
• Bachelor's degree in Accounting, Business, Finance, or related discipline.

Responsibilities

• Lead day-to-day operations of the Loan Servicing department including staffing and development.
• Oversee loan setup, maintenance, advances, payments, loan coding, and account servicing.
• Manage loan accounting activities including GL reconciliations and data integrity.
• Oversee escrow analysis and payment processing.
• Support participation loan servicing and government-guaranteed loan reporting.
• Ensure data entry supports HMDA and CRA requirements.
• Manage daily/monthly loan servicing reports and audit readiness.
• Lead audits and regulatory examinations in partnership with Compliance and Legal.
• Establish KPIs, production goals, service levels, and quality standards.
• Partner with Lending, Credit, Operations, Compliance, Sales for servicing needs.
• Represent operations on new products and enterprise initiatives.
• Identify process improvements and automation opportunities.
• Recruit, retain, and develop talent and leadership pipelines.

Skills

Loan Servicing

People Leadership

Regulatory Examinations

Process Improvement

Automation

GL Reconciliations

Escrow Administration

Microsoft Excel

Banking Operations

Cross-functional Collaboration

Education

Bachelor's degree in Accounting/Finance

Tools

Core loan accounting system

Audit software

Job description

TEKsystems is seeking a Loan Servicing Manager in Durant, OK for a hybrid role (4 days onsite, 1 remote). You will lead a ~24-person department, oversee commercial/consumer loan servicing, and partner with Compliance and Legal on audits.

The role emphasizes process improvement, automation, and strong team development, with direct-hire expectations and relocation support for the right candidate.