Senior CRE Loan Servicing Lead | Hybrid/Remote

KeyBank; Ohio; Hybrid; USD 71.000 - 125.000; Vollzeit

Zusammenfassung

KeyBank is seeking a Senior Servicing Officer to manage end-to-end servicing of a commercial real estate loan portfolio, with emphasis on complex structures and healthcare financing. You will work alongside relationship managers and lenders, ensuring data integrity and timely processing across pre-close to servicing stages.

The role offers hybrid in-office requirements for those near listed locations, with remote options for others, and opportunities to mentor teammates while advancing within a

Qualifikationen

• Bachelor's degree or equivalent experience preferred.
• 5+ years related experience; 2+ years in a Lead Service Officer role, preferably in banking/financial services.

Aufgaben

• Manage pre- and post-closing services for complex loan structures.
• Identify and resolve risk/exceptions; escalate as needed.
• Maintain expert-level understanding of systems and data integrity.
• Collaborate in-person with internal and external stakeholders to drive loan processes.
• Book loans in LoanIQ; confirm collateral; manage documentation exceptions.

Kenntnisse

Commercial lending

Loan documentation

Risk management

Data integrity

Communication

Project leadership

Team collaboration

Ausbildung

Bachelor's degree or equivalent experience

Tools

LoanIQ

Salesforce

LaserPro

DocuSign

BOS

Microsoft Office (Excel/Word/PowerPoint/OneNote)

Jobbeschreibung

KeyBank is seeking a Senior Servicing Officer to manage end-to-end servicing of a commercial real estate loan portfolio, with emphasis on complex structures and healthcare financing. You will work alongside relationship managers and lenders, ensuring data integrity and timely processing across pre-close to servicing stages.

The role offers hybrid in-office requirements for those near listed locations, with remote options for others, and opportunities to mentor teammates while advancing within a