Senior Loan Servicing & Escrow Operations Leader

WesBanco Bank Inc.; Ironton (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Loan Servicing Manager to oversee Insurance and Escrow servicing, monitor KPIs, and guide teams across loan file servicing. You will drive performance, manage budgets, and collaborate with vendors and customers to enhance service delivery.

The role requires strong leadership, dedicated stakeholder communication, and the ability to implement process improvements in a regulated banking environment.

Qualifications

• Bachelor's degree preferred; or equivalent combination of education/experience.
• Minimum five years of banking experience, including operations.
• Minimum two years in a supervisory/leadership role.

Responsibilities

• Measures KPIs and oversees metric reports for improvement opportunities.
• Leads the team as change agent to bring new capabilities to the market.
• Contributes to business plan, strategy execution, and monitoring expenses.

Skills

Leadership

Banking operations

Team management

Stakeholder communication

Education

Bachelor's degree preferred

Experience equivalent

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. is seeking a Loan Servicing Manager to oversee Insurance and Escrow servicing, monitor KPIs, and guide teams across loan file servicing. You will drive performance, manage budgets, and collaborate with vendors and customers to enhance service delivery.

The role requires strong leadership, dedicated stakeholder communication, and the ability to implement process improvements in a regulated banking environment.