Sr Analyst, Loan Operations

Northern Trust; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Northern Trust is seeking a Loan Operations professional to manage and service mortgage and commercial loan transactions. The role involves implementing process improvements, documenting new procedures, and supporting audit readiness within the Loan Ops team.

The ideal candidate will demonstrate strong communication, analytical abilities, attention to detail, and solid knowledge of banking procedures and custody terminology.

Qualifications

• Excellent oral and written communication skills are required.
• Analytical and problem-solving skills are required / preferred.
• Attention to detail and accuracy are required.
• Understanding of banking procedures is required.
• Knowledge of financial instruments and basic terminology related to custody services is preferred.
• Good interpersonal skills are required.

Responsibilities

• Responsible for processing transactions involving booking and servicing mortgage loans, commercial loans for clients.
• Provide input to process changes which would result in greater operational efficiency.
• Identify, document and disseminate new procedures and controls for the Loan Ops team.
• Assist in preparation of documentation required for audits within the Loan Ops team.
• Carries out complex activities with significant financial, client, and/or internal business impact.
• Serve as a key subject matter expert and mentor to other more junior level employees.
• Demonstrate technical soundness in the area of expertise and broader knowledge of other areas.
• Deliver a work product that requires fewer revisions.
• Facilitate discussions and reach decisions.

Skills

Communication skills

Analytical skills

Attention to detail

Banking procedures

Custody knowledge

Interpersonal skills

Education

Bachelor's degree preferred

Industry qualification preferred

Job description

Major Duties

1. Responsible for processing transactions involving booking and servicing mortgage loans, commercial loans for clients
2. Provide input to process changes which would result in greater operational efficiency
3. Identify, document and disseminate new procedures and controls for the Loan Ops team
4. Assist in preparation of documentation required for audits within the Loan Ops team
5. Carries out complex activities with significant financial, client, and/or internal business impact
6. Serve as a key subject matter expert and mentor to other more junior level employees
7. Demonstrate technical soundness in the area of expertise and broader knowledge of other areas
8. Deliver a work product that requires fewer revisions
9. Facilitate discussions and reach decisions

Knowledge

• Excellent oral and written communication skills are required
• Analytical and problem‑solving skills are required / preferred
• Attention to detail and accuracy is required
• Understanding of banking procedures is required
• Knowledge of financial instruments and basic terminology related to custody services is preferred
• Good interpersonal skills are required

Experience

• College or university degree and/or some relevant work experience is preferred
• Related industry qualification or studying toward it is preferred

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment‑based visa).

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.