Senior Loan Operations Specialist | Hybrid

Santander Group; Southington (CT); Hybrid; USD 37,000 - 59,000; Full time

Job summary

Santander is seeking a Sr. Coordinator in Loan Operations for a hybrid role based in Southington, CT.

You will manage loan applications, verify borrower information, and coordinate with vendors to obtain necessary documents while ensuring compliance with regulatory standards. The role emphasizes customer service, collaboration with underwriting and closing teams, and timely communication with borrowers and lenders.

Qualifications

• Proven work experience as a loan processor or similar role.
• Knowledge of loan underwriting and processing procedures.
• Proficient with loan processing software such as Encompass/Nautilus.

Responsibilities

• Process loan applications and verify borrower information.
• Coordinate with vendors, attorneys, realtors for required documents.
• Ensure compliance with regulatory standards (CIP, OFAC, HMDA, ECOA).
• Serve as primary contact for borrowers and stakeholders.
• Collaborate with underwriting and closing to clear conditions.

Skills

Loan processing

Regulatory compliance

Strong communication

Education

High school diploma or GED

Tools

Encompass/Nautilus

Job description

Santander is seeking a Sr. Coordinator in Loan Operations for a hybrid role based in Southington, CT.

You will manage loan applications, verify borrower information, and coordinate with vendors to obtain necessary documents while ensuring compliance with regulatory standards. The role emphasizes customer service, collaboration with underwriting and closing teams, and timely communication with borrowers and lenders.