Senior Loan Operations Consultant & Process Innovator

Raymond James & Associates; Saint Petersburg (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Raymond James & Associates seeks a process improvement professional to work within Loan Operations. You will analyze and document business needs, map current processes, and collaborate with stakeholders to identify efficiency opportunities.

You will help refine requirements and support change initiatives across related systems. The role emphasizes partnering with business units, guiding project tasks, and providing SME-level input to drive productivity and quality improvements in financial

Qualifications

• Experience identifying, analyzing and documenting moderately complex business needs.
• Ability to map current processes and define improvements.
• Strong written and verbal communication of requirements and solutions.

Responsibilities

• Works with internal customers to understand business processes.
• Maps current processes and recommends changes for improvement.
• Consults with users to analyze and document business requirements.
• Gathers information to identify potential solutions and benefits.
• Leads small to medium projects and defines scope with stakeholders.
• Serves as SME and liaison between client units and technical teams.
• Plans and coordinates project activities across organizations.
• Facilitates user testing of processes and core systems.

Skills

Process improvement

Stakeholder collaboration

Requirements gathering

Project planning

Analytical mindset

Job description

Raymond James & Associates seeks a process improvement professional to work within Loan Operations. You will analyze and document business needs, map current processes, and collaborate with stakeholders to identify efficiency opportunities.

You will help refine requirements and support change initiatives across related systems. The role emphasizes partnering with business units, guiding project tasks, and providing SME-level input to drive productivity and quality improvements in financial