Operational Integrity and Risk Control Analyst

331 TriState Capital Bank; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Retirement savings

Paid time off

Parental leave

Job summary

Raymond James is seeking an Operational Integrity and Risk Control Analyst to safeguard accuracy, compliance, and data integrity in commercial loan processing. You will perform quality reviews, manage collateral and insurance oversight, resolve complex issues, and support process improvements across Loan Operations.

The role requires a bachelor’s degree and 5+ years in financial services, with at least 2 years in loan operations.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 5 years of financial services experience, including at least 2 years in Loan Operations.
• Prior experience in lending operations and quality control, with strong regulatory knowledge.

Responsibilities

• Perform Quality Reviews: Validate documentation completeness, accuracy, and compliance for new loan originations, modifications, and renewals.
• Collateral & Insurance Oversight: Ensure collateral perfection, lien priority, and proper insurance coverage; manage exception tracking setup.
• Issue Resolution: Address complex loan issues requiring interpretation of policies, guidelines, and processes.
• Project & Initiative Support: Assist leadership with strategic initiatives, system implementations, and process improvement projects.
• Client & Internal Communication: Respond to inquiries promptly and professionally, following established procedures.
• Fee Management: Oversee manual fee invoicing for Letters of Credit and Commitment Unused Fees, ensuring accuracy and timeliness.
• Collateral Release Administration: Manage the release of all collateral—including real estate—upon loan payoff, in accordance with operational standards.
• Stakeholder Collaboration: Work closely with internal and external partners to resolve issues and ensure smooth operations.

Skills

Attention to detail

Communication skills

Team collaboration

Independent worker

Education

Bachelor's degree

Job description

Job Description Summary

The Operational Integrity and Risk Control Analyst plays a critical role in safeguarding the accuracy, compliance, and data integrity of commercial loan processing.

This position ensures operational excellence by conducting detailed quality control reviews on documentation, invoicing, client requests, and collateral, mitigating both operational and regulatory risk. The Analyst partners with cross-functional teams to identify defects, drive corrective actions, and support continuous process improvement.

Additionally, this role provides strategic support to Loan Operations Leadership on projects, implementations, and process enhancements—ultimately strengthening client confidence through accurate and compliant loan servicing.

Job Description Primary Functions of the Position

Perform Quality Reviews: Validate documentation completeness, accuracy, and compliance for new loan originations, modifications, and renewals. Confirm loan terms (rate, index, spread, amortization, maturity, fees) against credit approvals and executed documents.

Collateral & Insurance Oversight: Ensure collateral perfection, lien priority, and proper insurance coverage; manage exception tracking setup.

Issue Resolution: Address complex loan issues requiring interpretation of policies, guidelines, and processes.

Project & Initiative Support: Assist leadership with strategic initiatives, system implementations, and process improvement projects.

Client & Internal Communication: Respond to inquiries promptly and professionally, following established procedures.

Fee Management: Oversee manual fee invoicing for Letters of Credit and Commitment Unused Fees, ensuring accuracy and timeliness.

Collateral Release Administration: Manage the release of all collateral—including real estate—upon loan payoff, in accordance with operational standards.

Stakeholder Collaboration: Work closely with internal and external partners to resolve issues and ensure smooth operations.

Education and Experience Requirements

Bachelor’s Degree or equivalent combination of education and experience. Minimum 5 years of financial services experience, including at least 2 years in Loan Operations. Prior experience in lending operations and quality control, with strong knowledge of regulatory requirements.

Essential Skills and Abilities

Deep understanding of commercial lending documentation and regulatory requirements (e.g., BSA/AML, Beneficial Ownership, Flood Insurance). Familiarity with investment commercial real estate finance across multiple loan and property types. Exceptional organizational skills, attention to detail, and ability to thrive in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills—effective in person, via email, and over the phone. Ability to work independently and collaboratively within a team. Comprehensive knowledge of the Bank’s products and services. Flexibility to work additional hours during peak periods to meet service levels.

Education

Education Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance

General Experience

General Experience - 3 to 6 years

Certifications

Certifications Travel Less than 25%

Workstyle

Workstyle Resident

Compensation

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Benefits

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

Eligibility for benefits and specific offerings may vary based on position and employment status.

To view more details of the benefits offered, visit Myrjbenefits.com.

Values and Culture

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Company Overview

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Our Commitment to Growth and Community

Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.