Senior Loan Officer Assistant – Fast-Paced Mortgage Support

Delmar Mortgage Company; Creve Coeur (MO); On-site; USD 45,000 - 62,000; Full time

Job summary

Delmar Mortgage Company and The Heideman Group seek a Loan Officer Assistant to support a high-performing mortgage team across Missouri and beyond. The role requires deep mortgage process knowledge and experience managing files from application to closing.

You will coordinate with borrowers, agents, processors, and underwriters, keep CRM data accurate, and help move files quickly while maintaining attention to detail. Office located in Creve Coeur, MO.

Qualifications

• Prior mortgage industry experience as a Loan Officer Assistant or similar role.
• Working knowledge of loan programs (Conventional, FHA, VA, USDA) and the mortgage process from application to close.
• Familiarity with loan origination systems and standard mortgage documentation terminology.
• Strong written and verbal communication skills with high attention to detail.

Responsibilities

• Manage loan files from application through closing, ensuring documentation is complete and accurate.
• Communicate with borrowers, real estate agents, referral partners, and processors to collect and track required documentation.
• Review income, asset, and credit documentation for completeness prior to submission.
• Keep loan files organized and on schedule, proactively flagging anything that could delay closing.
• Prepare and send approval letters, and other client-facing communications.
• Coordinate with processing, underwriting, and closing teams to resolve conditions quickly.
• Maintain CRM/pipeline data accurately and keep loan officers updated on file status.
• Support marketing and follow-up efforts with past clients and referral partners as needed.

Skills

Problem-solver

Self-directed

Calm under pressure

Ownership mentality

Team-first attitude

Coachable but confident

Client-focused

Job description

Delmar Mortgage Company and The Heideman Group seek a Loan Officer Assistant to support a high-performing mortgage team across Missouri and beyond. The role requires deep mortgage process knowledge and experience managing files from application to closing.

You will coordinate with borrowers, agents, processors, and underwriters, keep CRM data accurate, and help move files quickly while maintaining attention to detail. Office located in Creve Coeur, MO.