Senior LMS Administrator

Piper Companies; Raleigh (NC); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Cigna Medical

Dental

Vision

401K

PTO

Holidays

Job summary

Piper Companies in Raleigh, NC seeks an experienced Senior LMS Administrator to oversee Canvas LMS across a multi-institution ecosystem, optimizing configurations and access for students, faculty and staff.

The role demands strong integration skills (APIs, LTI, SSO) and collaboration with internal teams and partners. Benefits include medical, dental, vision, 401K, PTO and holidays; salary range $105,000–$115,000.

Qualifications

• 7+ years of LMS administration, preferably Canvas.
• Experience with enterprise SaaS integrations and APIs.
• Strong communication and cross-functional collaboration.
• Familiarity with ITIL, service management, or Agile practices is a plus.

Responsibilities

• Administer and optimize the Canvas LMS, including users, enrollments, and configurations.
• Monitor system performance, manage upgrades, testing, and change management.
• Support integrations with Salesforce, SIS, identity management, APIs, LTI, and SSO.
• Provide Tier 2/3 escalation support and collaborate with vendors.
• Assist program launches and partner onboarding while improving LMS workflows.

Skills

Canvas LMS administration

API integration

LTI/SSO integrations

Salesforce integrations

Tier 2/3 support

Stakeholder management

Communication

Tools

Canvas LMS

Salesforce

APIs

LTI

SSO

Job description

Piper Companies is seeking an experienced Senior LMS Administrator to oversee the administration, optimization, support, and integration of its Canvas LMS across a growing, multi-institutional learning ecosystem. The ideal candidate will bring strong LMS and systems integration expertise, working closely with internal teams and external partners to ensure platform reliability, scalability, and a seamless experience for students, faculty, and staff.

Key Responsibilities:

• Administer and optimize the Canvas LMS, including user access, permissions, enrollments, course structures, and configurations.
• Monitor system performance, troubleshoot issues, and manage LMS upgrades, releases, testing, and change management.
• Support and troubleshoot integrations with Salesforce, SIS, identity management, APIs, LTI, SSO, and third-party applications.
• Provide escalated Tier 2 and Tier 3 technical support, collaborating with internal teams and vendors to resolve complex issues.
• Support program launches and partner onboarding while improving LMS standards, automation, workflows, and overall user experience.

Compensation:

• Salary range: $105,000-$115,000
• Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays

Qualifications:

• 7+ years of LMS administration experience, ideally with Canvas.
• Strong Canvas and technical integration expertise, including APIs, LTI tools, SSO, user provisioning, and enterprise SaaS platforms.
• Experience with advanced technical support, including Tier 2 and Tier 3 troubleshooting.
• Strong communication and stakeholder management skills, with experience working across technical and non-technical teams.
• Preferred: Higher education/EdTech experience, Salesforce integrations, Canvas certification, and familiarity with ITIL, service management, or Agile practices.

This job opens for applications on 10/14/26. Applications for this job will be accepted for at least 30 days from the posting date.