Instructional Technologist and Faculty Support

Excelon Associates; Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Excelon Associates is seeking an Instructional Technologist and Faculty Support (ITFS) for our client, a private university, in Orlando, FL. The role centers on the technology that delivers education and the LMS infrastructure that supports teaching and learning.

You’ll assist with LMS functions across Canvas instances, train faculty and staff, manage vendor relationships, and support integration with CNOWv2, MindTap, WebAssign, and Connect.

Qualifications

• Bachelor's degree in Education, Instructional Technology/Design, or related field preferred
• Three or more years of experience in LMS support, academic operations, or curriculum development

Responsibilities

• Manage multiple Canvas LMS instances, posting announcements and verifying course materials
• Assist with faculty and student access, assign and coordinate Teaching Assistants (TAs) and TA Champions
• Support Canvas Tools and integrated technologies (BigBlueButton, TurnItIn, DropOut Detective)
• Maintain relationships with educational vendors (e.g., Pearson, McGraw Hill, Elsevier) and coordinate product training
• Coordinate LMS integrations with CNOWv2, MindTap, WebAssign, and Connect
• Generate product usage reports, track purchase orders, and manage single sign-on credentials
• Provide LMS training to Academic Leaders, SMEs, Student Support, and Faculty on tools and Canvas functionalities
• Attend course development meetings and assist with SMEs scheduling and course revision workload

Skills

Adaptability

Quality

Results driven

Teamwork

Communication skills

Computer skills

Education

Bachelor's degree in Education/Instructional Technology or related field

Tools

Canvas LMS

BigBlueButton

TurnItIn

DropOut Detective

WebAssign

MindTap

CNOWv2

Connect

SIS/CampusNexus

Attendance Tracker

Pearson

McGraw Hill

uCertify

VitalSource

Elsevier

Wiley

Job description

Instructional Technologist and Faculty Support

Instructional Technologist and Faculty Support - Orlando, FL Excelon Associates is conducting a search on behalf of a private university client for an Instructional Technologist and Faculty Support (ITFS) professional. The primary focus of this role is the technology used to deliver education and the technical infrastructure that supports teaching and learning. The ITFS plays a crucial part in assisting with the management of Learning Management System (LMS) functions and multimedia tools, supporting curriculum development, and facilitating faculty training. This individual attends various academic and faculty development meetings, including course scheduling, curriculum development, and Center for Teaching and Learning (CTL) sessions. The role assists with specific LMS functions across multiple Canvas instances, provides training, manages vendor relationships, and supports faculty and students in utilizing various educational platforms.

Essential Duties and Responsibilities

• Assist with the management of multiple Canvas LMS instances, including posting global announcements, verifying course content and resources, and ensuring compliance with language and templates
• Provide support in managing faculty and student access, and assist in assigning and coordinating Teaching Assistants (TAs) and TA Champions
• Offer assistance with Canvas Tools, DropOut Detective, BigBlueButton, TurnItIn, and other integrated technologies
• Assist in maintaining relationships with educational vendors such as Cengage Unlimited, Pearson, McGraw Hill, uCertify, VitalSource, Elsevier, and Wiley
• Collaborate with vendors and coordinate product training sessions for curriculum development teams
• Support LMS integration with platforms such as CNOWv2, MindTap, WebAssign, and Connect
• Assist in generating product usage reports, tracking purchase orders, acquiring VBID numbers for single sign-on, and managing distribution codes for resources
• Provide training to Academic Leaders, Subject Matter Experts, Student Support, and Faculty on using LMS platforms and specific tools such as BigBlueButton, TurnItIn, and Canvas functionalities
• Attend and contribute to course development meetings, assist with scheduling Subject Matter Experts (SMEs), and support course revision workload management

Knowledge, Skills, and Abilities

• Adaptability: knowledge of successful approaches, tools, and techniques for dealing with change and adapting to a shifting environment
• Quality: strives to eliminate errors, prioritizes accurate work, and seeks opportunities to improve products and services
• Results driven: defines appropriate goals, works toward achieving them, and articulates a vision with clear steps for achievement
• Teamwork: accountable to the team, works to meet established deliverables, appreciates the views of team members, and remains respectful
• Communication skills: effective oral, written, and listening communication
• Computer skills: skilled with computers, takes advantage of new technology, learns new tools quickly, and uses technology to enhance job performance

Minimum Requirements

• Bachelor's degree in Education, Instructional Technology/Design, or a related field preferred
• Three or more years of experience in LMS support, academic operations, or curriculum development
• Proficiency with platforms such as SIS/CampusNexus, Canvas LMS, DropOut Detective, Attendance Tracker, student portals, and other educational technologies

Why Join?

The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.