Senior Living Sales Representative

Wynen's; South Park Township (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Wynen's Retirement Living seeks a Retirement Living Sales Counselor to assist older adults and their families in choosing the right community and care options with a resident-first, compassionate approach.

You will build relationships with prospective residents and families, explain independent and supportive living services, conduct engaging tours, and collaborate with teams to manage inquiries and follow-up, all while delivering a personalized experience that supports occupancy goals.

Qualifications

• Compassionate, driven mindset with a commitment to serving seniors and their families.
• Excellent communication and relationship-building skills.
• Ability to assess needs, present information clearly, and guide customers through choices.
• Strong customer service orientation and teamwork collaboration.

Responsibilities

• Build strong relationships with prospective residents and families by understanding their needs and preferences.
• Explain available independent and supportive living services and help guide informed decision-making.
• Conduct engaging community tours and communicate key features, value, and care options.
• Partner with community teams to manage inquiries and ensure timely, consistent follow-up.
• Support occupancy goals while delivering a respectful, personalized experience.

Skills

Compassionate mindset

Excellent communication

Needs assessment

Customer service

Job description

Retirement Living Sales Counselor to support older adults and their families in choosing the right community and care options through a resident-first, compassionate approach.

Key Responsibilities

• Build strong relationships with prospective residents and families by understanding their needs and preferences.
• Explain available independent and supportive living services and help guide informed decision-making.
• Conduct engaging community tours and communicate key features, value, and care options.
• Partner with community teams to manage inquiries and ensure timely, consistent follow-up.
• Support occupancy goals while delivering a respectful, personalized experience.

Qualifications & Skills

• Compassionate, driven mindset with a commitment to serving seniors and their families.
• Excellent communication and relationship-building skills.
• Ability to assess needs, present information clearly, and guide customers through choices.
• Strong customer service orientation and teamwork collaboration.