Senior Living Sales Counselor

Bluegrass Stream LLC; Green Tree (Allegheny County); On-site; USD 42,000 - 72,000; Full time

Job summary

Bluegrass Stream LLC is seeking a Retirement Living Sales Counselor to help older adults and families explore senior living options. You will listen, explain community lifestyles, and respond to inquiries while delivering informative presentations.

This role emphasizes compassionate guidance, relationship-building, and teamwork with community staff to support decision-making. Candidates with customer-service or sales experience will fit well.

Qualifications

• Experience in sales or customer service is valuable.
• Strong communication and relationship-building skills.
• Customer-focused, resident-first mindset.
• Ability to guide prospects through conversations and informational sessions.
• Collaborative approach with internal teams.

Responsibilities

• Listen to individuals’ needs and provide guidance with compassion, respect, and integrity.
• Explain community lifestyles, services, and resident experiences.
• Build trusting relationships with prospective residents and families.
• Respond to inquiries, conduct tours, and deliver presentations.
• Follow up on leads and collaborate with community teams to support the decision-making process.

Skills

Sales experience

Communication

Relationship building

Guiding conversations

Collaboration

Job description

Retirement Living Sales Counselor

helps older adults and their families explore senior living options.

Responsibilities Include

• Listen to individuals’ needs and provide guidance with compassion, respect, and integrity
• Explain community lifestyles, services, and resident experiences
• Build trusting relationships with prospective residents and families
• Respond to inquiries, conduct tours, and deliver presentations
• Follow up on leads and collaborate with community teams to support the decision-making process

Qualifications & Skills

• Sales or customer-service experience is valuable
• Strong communication and relationship-building skills
• Customer-focused, resident-first mindset
• Ability to guide prospects through conversations and informational sessions
• Collaborative approach with internal teams