Senior Living Sales Coordinator

Wesley Willows; Rockford (IL); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan with Employer Match

Employee Assistance Program

Job summary

Wesley Willows in Rockford, IL is seeking a Senior Living Sales Coordinator to guide prospective residents from inquiry through move-in. This full-time position offers competitive pay ranging from $47,000 - $50,000 per year, plus commission. The ideal candidate will have sales experience, preferably in healthcare or hospitality, and strong communication skills.

Join our supportive team and make a difference in the lives of others while contributing to a seamless move-in experience.

Qualifications

• 2+ years of sales or case management experience, preferably in healthcare or hospitality.
• Experience with Microsoft Office and CRM software.
• Strong communication, relationship-building, and organizational skills.

Responsibilities

• Guide prospective residents and families from initial inquiry through move-in.
• Build relationships and provide personalized solutions based on each prospect's needs.
• Conduct community tours and educate prospects on senior living options.

Skills

Sales experience

Communication skills

Organizational skills

Relationship-building

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Senior Living Sales Coordinator

$47,000 - $50,000/year + commission, DOE | Full-Time Days

Location: Wesley Willows, Rockford, IL

Why Join Us?

• Make an Impact: This is your opportunity to make a difference in the lives of others!
• Competitive Pay: $47,000 - $50,000/year + commission, DOE | Credit given for experience
• Schedule: Full-time, 8:00 am–5:00 pm, with nights and weekends as needed
• Supportive Team: We value our team members just as much as the people we serve
• Quick Hiring: Apply today and hear back within 48 hours

What You'll Do:

• Guide prospective residents and families from initial inquiry through move‑in
• Build relationships and provide personalized solutions based on each prospect's needs
• Conduct community tours and educate prospects on senior living options
• Manage leads, follow‑up activities, and sales opportunities within the CRM system
• Collaborate with internal teams to ensure a seamless move‑in experience
• Represent Wesley Willows at community events and outreach opportunities
• Work toward occupancy and move‑in goals while delivering an exceptional customer experience

What You'll Need:

• 2+ years of sales or case management experience, preferably in healthcare or hospitality
• Bachelor's degree preferred
• Experience with Microsoft Office and CRM software
• Strong communication, relationship‑building, and organizational skills
• Must be at least 21 years of age

Benefits Available to Qualified Employees:

• Financial Wellness Perks: Access earned wages before payday through ZayZoon, plus tools and resources to support your financial wellbeing
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan with Employer Match
• Life/AD&D Insurance
• Short‑ & Long‑Term Disability
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Mail Order Pharmacy
• Telemedicine
• Wellness Programs
• Employee Assistance Program

Our Commitment to Health & Safety

The wellbeing of our residents and team members is our top priority. To help keep everyone safe, we ask all team members to receive a yearly flu shot (with medical and religious exemptions available). While we do not require the COVID‑19 vaccine for employment, we do collect vaccination status in accordance with health guidelines. Candidates must also complete a QuantiFERON Gold TB Blood Test as part of their pre‑hire drug screen and physical.

Employment Requirements

• Illinois Health Care Worker Background Check Act Screening
• National, State, County Criminal Background Checks
• Federal and state exclusion screening (OIG/Medicare/Medicaid)
• Pre‑employment drug screening (including marijuana)
• Verification of work authorization
• Applicable registry verification (CNA. Nurse)
• Motor vehicle record view for positions requiring driving

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.