Marketing Coordinator

Wesley Willows; Rockford (IL); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

403(b) Retirement Plan with Employer 3

Life/AD&D Insurance

Short- and Long-Term Disability

Wellness Programs

Employee Assistance Program

Job summary

Wesley Willows in Rockford, IL seeks a Marketing Coordinator to support the Sales and Marketing teams. You will manage CRM, prepare mailings, coordinate events, and assist with move-in logistics for new residents.

The role requires 2–3 years of admin or EA experience, strong customer service and proficiency with MS Office, plus a college degree or equivalent experience in marketing or sales.

Qualifications

• 2 to 3 years of administrative or executive assistant experience (required).
• Strong background in customer service (required).
• College degree, or equivalent experience in marketing, sales, or customer service.

Responsibilities

• Keep CRM, Future Resident List, and marketing files organized; provide day-to-day admin support for Sales and Marketing.
• Build and send marketing mailings and materials; prepare the sales team for expos, tours, and events.
• Coordinate event logistics: RSVPs, name tags, seating, AV, and maintain communications for Resident Ambassador group.
• Support move-in process: schedule settlements, process paperwork, coordinate move-in day, and assemble welcome gifts.
• Track marketing and sales activity for monthly reports and assist residents and families with room finishes.
• Represent the Sales Director at events and support the sales team as needed.

Skills

MS Office

CRM software

Customer service

Administrative support

Education

College degree or equivalent

Tools

CRM

Microsoft Office

Job description

Marketing Coordinator
$47,000-$52,000 per year| Full-time
Location: Wesley Willows | Rockford, IL

Make a difference in someone’s life every day.
Join the Wesley Willows family, where your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service.

Why Join Us?

• Make an Impact: This is your opportunity to make a difference in the lives of others!
• Competitive Pay: $47,000-$52,000 per year
• Schedule: Full-time, Monday–Friday, availability to work occasionalweekend and evening events
• Supportive Team: We value our team members just as much as the people we serve
• Quick Hiring: Apply today and hear back within 48 hours

What You'll Do:

• Keep our CRM, Future Resident List, and marketing files organized, and handle day-to-day admin support for the Sales and Marketing team, including filing, mail, and ordering supplies and collateral.
• Build and send marketing mailings and materials, and prepare the sales team for expos, tours, and community events.
• Coordinate event logistics such as RSVPs, name tags, seating charts, AV setup, and work orders, and manage communications and meetings for our Resident Ambassador group.
• Support the move-in process: schedule settlement appointments, process settlement paperwork and final payments, coordinate move-in day, and put together a welcome gift basket for each new resident.
• Track marketing and sales activity for our monthly reports, and help residents and families choose room finishes when needed, coordinating with Maintenance and Accounting.
• Represent the Sales Director at events and community tours as needed, and support the sales team wherever an extra hand is useful.

What You'll Need:

• Skilled with computers and Microsoft Office suite is required; experience with CRM software is a plus.
• 2 to 3 years of administrative or executive assistant experience (required).
• Strong background in customer service (required).
• Valid driver's license and reliable access to a vehicle (required).
• Available for occasional evening or weekend events as needed (required).
• College degree, or equivalent experience in marketing, sales, or customer service.
• Strong written and verbal communication skills and the organization to manage multiple projects at once.
• Genuine interest in building relationships with older adults and their families.

Benefits Available to You:

• Financial Wellness Perks:Access earned wages before payday throughZayZoon, plus tools and resources to support your financial wellbeing.
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• 403(b) Retirement Plan with Employer Match
• Life/AD&D Insurance
• Short- and Long-Term Disability
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Mail Order Pharmacy
• Telemedicine Services
• Wellness Programs
• Employee Assistance Program

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

Our Commitment to Health & Safety

The wellbeing of our residents and team members is our top priority. To help keep everyone safe, we ask all team members to receive a yearly flu shot (with medical and religious exemptions available), While we do not require the COVID-19 vaccine for employment, we do collect vaccination status in accordance with health guidelines. This helps us keep our community informed, safe, and prepared. Candidates must also complete a QuantiFERON Gold TB Blood Test as part of their pre-hire drug screen and physical.

Due to the safety-sensitive nature of skilled nursing services and participation in Medicare and Medicaid programs, employment is contingent upon successful completion of:

• Illinois Health Care Worker Background Check Act Screening
• National, State, County Criminal Background Checks
• Federal and state exclusion screening (OIG/Medicare/Medicaid)
• Pre-employment drug screening (including marijuana)
• Verification of work authorization
• Applicable registry verification (CNA. Nurse)
• Motor vehicle record view for positions requiring driving