Senior Living Sales Assistant: Impact, Growth, Training

MSL Community Management LLC; United States; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Education loan assistance &Scholarship

Financial and legal services

Team member discounts

Health and Wellness resources

Professional development & coaching (e

Competitive salaries

Job summary

MBK Senior Living is seeking a Sales Assistant to support the community sales team and work closely with the Director of Sales to ensure a smooth, welcoming experience for prospective residents and families.

The role focuses on day-to-day sales activities, managing inquiries, and providing administrative support to drive occupancy and maintain a strong sales pipeline. The position is full-time with a Monday–Friday schedule and a 40-hour work week.

Qualifications

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment.
• Ability to accurately use CRM systems for tracking leads and sales activities.
• Must pass all required background clearances and health screening, including a TB test in the last 6 months (or within 7 days of employment).
• Strong written and verbal communication skills; able to speak, write and read in English clearly and professionally.
• Basic math skills to support reporting, tours, and move-in tracking.
• Ability to work independently, exercise sound judgment, and remain calm in stressful situations.
• Highly organized with strong time management, planning, and critical-thinking skills.
• Professional, tactful, and respectful in all interactions.

Responsibilities

• Assist the Director of Sales with managing all sales inquiries, including responding to prospects, scheduling and conducting tours, and advancing leads through the sales process.
• Enter all prospect interactions, activities, and notes into the CRM accurately and in real time.
• Serve as a point of contact for prospects and families as directed, ensuring timely communication and a positive customer experience.
• In the absence of the Director of Sales, attend daily stand-up and other meetings as requested.
• Provide administrative support to the Sales and Marketing function, including initiating admission paperwork for new customers in alignment with the Moving in The MBK Way process.

Skills

CRM systems

MS Office Suite

English proficiency

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Microsoft Office

Job description

MBK Senior Living is seeking a Sales Assistant to support the community sales team and work closely with the Director of Sales to ensure a smooth, welcoming experience for prospective residents and families.

The role focuses on day-to-day sales activities, managing inquiries, and providing administrative support to drive occupancy and maintain a strong sales pipeline. The position is full-time with a Monday–Friday schedule and a 40-hour work week.