Senior Living Receptionist & Business Office Assistant

Charter Senior Living; Jackson (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Charter Senior Living of Jackson is seeking a friendly Receptionist to greet residents, visitors, and staff, and to support the business office. This role is the first point of contact for the community, requiring excellent communication and a patient, service-oriented attitude.

The position involves answering inquiries, handling basic clerical tasks, data entry, and collaboration with the Business Office Director to maintain smooth operations while upholding HIPAA and infection control

Qualifications

• High school diploma or equivalent.
• Healthcare or senior living experience preferred.
• Excellent written and verbal communication skills.
• Ability to type and use a ten-key adding machine.
• Good visual acuity and hearing.
• Strong interpersonal and conflict resolution skills.

Responsibilities

• Provide information and referral to residents, visitors, staff, and prospective clients in a positive, service-oriented manner.
• Possess excellent written and verbal communication skills.
• Perform basic clerical tasks, including typing, filing, light bookkeeping, and data entry.
• Work in a fast-paced environment with multiple interruptions and prioritize tasks effectively.
• Demonstrate a pleasant nature and a willingness to work with the elderly.
• Collaborate with the Business Office Director to ensure efficient and effective administrative support.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Participate in Universal Precautions and follow proper infection control procedures.
• Working in hiring systems/ onboarding new team members.
• Leading orientation for new hires.
• Attendance tracking.
• Upload residents charts upon move in.
• Assisting ED with all HR responsibilities.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Typing

Ten-key adding machine

Data entry

Education

High school diploma or equivalent

Tools

Ten-key adding machine

Job description

Charter Senior Living of Jackson is seeking a friendly Receptionist to greet residents, visitors, and staff, and to support the business office. This role is the first point of contact for the community, requiring excellent communication and a patient, service-oriented attitude.

The position involves answering inquiries, handling basic clerical tasks, data entry, and collaboration with the Business Office Director to maintain smooth operations while upholding HIPAA and infection control