Senior Living Operations Leader: Path to ED

Great Lakes Management Co.; Plymouth (MN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO

Floating holidays

Meals during shifts

Professional development

Job summary

Great Lakes Management is seeking an Assistant Executive Director to support daily operations in the East Metro, Plymouth, MN. You will collaborate with the Executive Director to lead community operations, ensure regulatory compliance, staff engagement, and financial accuracy, and position for future Executive Director opportunities.

The role offers Monday–Friday schedule, competitive salary of $80,000–$85,000, and a benefits package including health insurance, 401(k) match, PTO, floating

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Minimum of two years of experience in senior living.
• Experience with HR functions, payroll, and business office operations.
• Strong financial and organizational skills.
• Demonstrated ability to lead, coach, and support team members.
• Excellent communication and problem-solving skills.
• Proficiency with Microsoft Office; Eldermark experience preferred.
• Experience working with an aging population.
• Licensed Assisted Living Director (LALD) or willingness to obtain preferred.

Responsibilities

• Partner with the Executive Director to support daily community operations.
• Collaborate with department leaders to establish operational goals and maintain accountability.
• Serve as a visible, supportive leader to staff and residents.
• Act as Executive Director in the ED’s absence, as assigned.
• Maintain an environment that promotes quality services, safety, and resident satisfaction.
• Engage regularly with residents and families to build trust and address concerns.
• Support resident move-ins, transitions, and service coordination.
• Facilitate resident and family conferences as needed.
• Ensure service delivery aligns with resident needs and regulatory standards.
• Provide oversight of Business Office functions or directly perform duties as needed.
• Review and process payroll, ensuring accuracy and compliance with company policies.
• Oversee resident billing processes including move-ins, room changes, move-outs, and leave of absence billing.
• Monitor accounts receivable and support collection of resident balances.
• Review invoices, prepare bank deposits, and manage ACH payment processing.
• Assist with budget development and monitor expenses.
• Review monthly financial statements with the Executive Director.
• Support recruitment, onboarding, and orientation of new employees.
• Maintain accurate employee personnel records in compliance with federal, state, and company requirements.
• Ensure compliance with timekeeping, payroll, and labor regulations.
• Process employee changes, terminations, workers’ compensation documentation, evaluations, and training records.
• Support performance management, coaching, and corrective action processes.
• Monitor staffing levels and collaborate with leaders to address coverage needs.
• Promote employee engagement, retention, and professional development.
• Ensure compliance with all state and federal assisted living regulations.
• Maintain knowledge of Housing with Services requirements and survey readiness.
• Partner with the Executive Director and Director of Nursing to address compliance concerns.
• Support accurate documentation and regulatory reporting.

Skills

Leadership

Communication

Financial acumen

Organizational skills

HR functions

Payroll

Staff development

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Eldermark

Job description

Great Lakes Management is seeking an Assistant Executive Director to support daily operations in the East Metro, Plymouth, MN. You will collaborate with the Executive Director to lead community operations, ensure regulatory compliance, staff engagement, and financial accuracy, and position for future Executive Director opportunities.

The role offers Monday–Friday schedule, competitive salary of $80,000–$85,000, and a benefits package including health insurance, 401(k) match, PTO, floating