Senior Living Operations Director (Associate ED)

Benchmark Senior Living; Mansfield (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

8 holidays & 3 floating holidays

Vacation and Health & Wellness PTO

Discounted Meal Program

Associate Referral Bonus up to $1,500

Health, Vision & Dental Benefits

401k with Company Match

Life Insurance & Long-Term Disability

Job summary

Benchmark Senior Living seeks an Associate Executive Director of Operations at The Village at Willow Crossings in Mansfield, MA. This role reports to an Executive Director and drives occupancy, staffing, and service quality to enhance resident experience.

You will provide onsite sales support, participate in monthly family meetings, and mentor new staff while implementing initiatives to improve community operations and efficiency.

Qualifications

• 3-5 years of management or healthcare related experience.
• Bachelor's degree in Healthcare Administration, Hospitality Management, or Business preferred.
• Budgeting and staffing experience.
• Proficiency with Windows applications such as Excel and Outlook.
• Ability to lift a minimum of 50 pounds.

Responsibilities

• Supervise the community and drive occupancy goals.
• Generate leads and close sales; act as liaison between residents, management, and families.
• Provide onsite sales support and participate in monthly family meetings.
• Support training and development of new employees; implement efficiency initiatives.
• Support recruiting and hiring processes; address resident and family grievances.

Skills

Leadership

Communication

Budgeting

Staffing

Healthcare knowledge

Education

Bachelor's degree in Healthcare Administration

Tools

Excel

Outlook

Job description

Benchmark Senior Living seeks an Associate Executive Director of Operations at The Village at Willow Crossings in Mansfield, MA. This role reports to an Executive Director and drives occupancy, staffing, and service quality to enhance resident experience.

You will provide onsite sales support, participate in monthly family meetings, and mentor new staff while implementing initiatives to improve community operations and efficiency.