Senior Living Office Manager & HR Liaison

Viva Senior Living; Roanoke (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Viva Senior Living seeks a dedicated Business Office Manager to join our General & Administration team. The role reports to the Executive Director and handles accounting liaison, HR coordination, payroll, and resident fund management in a resident-focused environment.

Primary duties include data entry in PCC, supervising the Receptionist, maintaining confidential resident files, and ensuring compliance with all policies and procedures.

Qualifications

• Must read, write, speak and understand English.
• High school diploma or GED is required.
• Ability to maintain compassion and dignity for residents and adhere to Resident Bill of Rights.
• Must adhere to attendance policies and employment terms in Employee Handbook.

Responsibilities

• Assist Department Heads with data entry in PCC.
• Supervise, coach, and mentor the Receptionist.
• Serve as community point of contact for HR and Accounting matters.
• Type memos, reports, and other documents as requested.
• Maintain current resident files and emergency contact information.
• Maintain confidentiality of resident information.
• Handle bank deposits daily and maintain Resident Fund Accounts.
• Compile data for Home Office as approved by the ED.
• Oversee open requisitions; coordinate hiring processes and interviews.

Skills

English proficiency

Education

High school diploma or GED

Tools

PCC system

Job description

Viva Senior Living seeks a dedicated Business Office Manager to join our General & Administration team. The role reports to the Executive Director and handles accounting liaison, HR coordination, payroll, and resident fund management in a resident-focused environment.

Primary duties include data entry in PCC, supervising the Receptionist, maintaining confidential resident files, and ensuring compliance with all policies and procedures.