Resident Care & Office Operations Manager

Bowery Roanoke; Roanoke (VA); On-site; USD 50,000 - 75,000; Full time

Job summary

Viva Senior Living is seeking a Business Office Manager to oversee daily administrative operations, supervise the receptionist, and coordinate HR and accounting functions. The role requires ensuring resident information is protected, payroll is accurate, and office processes run smoothly.

The candidate will manage data entry in PCC, maintain records, and support leadership with HR issues while upholding the highest standards of care and compliance.

Qualifications

• High school diploma or GED required.
• Must be able to read, write, speak and understand English.
• Experience in supervising staff and coordinating HR/Accounting tasks preferred.

Responsibilities

• Assist Department Heads with data entry in PCC.
• Supervise, coach, and mentor the Receptionist.
• Serve as community point of contact for HR and Accounting matters.
• Prepare memos, reports and documents as requested.
• Maintain resident files and emergency contact information.
• Manage payroll processes and bi-weekly payroll reviews.
• Maintain confidentiality of resident information and uphold rights.

Skills

Supervisory experience

HR coordination

Payroll knowledge

Data entry

English proficiency

Education

High school diploma or GED

Tools

PCC software

Microsoft Office

Job description

Viva Senior Living is seeking a Business Office Manager to oversee daily administrative operations, supervise the receptionist, and coordinate HR and accounting functions. The role requires ensuring resident information is protected, payroll is accurate, and office processes run smoothly.

The candidate will manage data entry in PCC, maintain records, and support leadership with HR issues while upholding the highest standards of care and compliance.