Senior Living Office & Billing Manager

Longterm Health Management Services; Calumet City (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Longterm Health Management Services is seeking an experienced Business Office Manager (BOM) for our Assisted Living Facility. The BOM will oversee daily business office operations, coordinate resident paperwork, assist with admissions and discharges, and manage billing and payroll processes, while maintaining confidentiality and delivering exceptional service to residents and families.

The ideal candidate is organized, detail-oriented, dependable, and capable of balancing customer service with

Qualifications

• Experience in business office, healthcare, or senior living environments.
• Strong organizational and time-management skills.
• Excellent written and verbal communication; professional customer service approach.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency with Microsoft Office and standard computer applications.

Responsibilities

• Oversee daily business office operations.
• Serve as professional point of contact for residents, families, visitors, and employees.
• Maintain accurate resident and administrative records.
• Assist with resident admissions, move-ins, transfers, and discharges.
• Coordinate and maintain resident paperwork and documentation.
• Assist with billing, accounts receivable, collections, and payment processing.

Skills

Organizational skills

Time management

Communication

Customer service

Attention to detail

Confidentiality

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

Longterm Health Management Services is seeking an experienced Business Office Manager (BOM) for our Assisted Living Facility. The BOM will oversee daily business office operations, coordinate resident paperwork, assist with admissions and discharges, and manage billing and payroll processes, while maintaining confidentiality and delivering exceptional service to residents and families.

The ideal candidate is organized, detail-oriented, dependable, and capable of balancing customer service with