Senior Living Move-In Experience Coordinator

Cascades Verdae; South Carolina; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

26 days PTO + cashout

401k with match

Medical/Dental/Vision benefits

Teladoc access

Education reimbursement

Job summary

Summit Hills is seeking a Transition Specialist - Move In Coordinator to support new residents and their families during the transition into the community. You will liaise with multiple departments and external partners to ensure a smooth move-in process.

Ideal candidates will have a four-year degree and 2+ years in transitions, downsizing, hospitality, or work with seniors, with strong English communication and teamwork skills. Local travel may be required.

Qualifications

• Four-year college degree desired.
• Two or more years’ experience in a transition or downsizing position desired.
• Two or more years’ experience in a hospitality position desired.
• Two or more years’ experience working with seniors desired.

Responsibilities

• Coordinate the move-in process for new members and liaise between members, families, team members, and third parties such as moving companies.
• Coordinate with internal departments to ensure documentation, payments, lead base system records, etc. are handled properly and timely.
• Follows the application and contractual protocol for admitting new members and assists new members with completing their information.
• Opens & closes all models daily throughout the week.
• Ensures the entire campus is Ready-to-Show, Every Day Is Grand Opening Day (EDIGOD).
• Inspects all units at turnover and identifies items for repair.
• Communicates items or other needs to the Director of Facilities and follows up on items.
• Works with RAC/Membership committee and current members to ensure a welcoming environment.
• Coordinates and organizes New Member parties and New Member Happy Hours.
• Coordinates We’ve Moved/I’ve Moved mailers for all new members.
• Develops knowledge of campus marketing materials and all legal/financial agreements.
• Ensures all marketing material is current and stocked.
• Attend required in-service training and education programs.
• Performs other duties as assigned by the Executive Director.

Skills

Hospitality experience

Seniors experience

Communication skills

Teamwork

Education

Four-year college degree

Job description

Summit Hills is seeking a Transition Specialist - Move In Coordinator to support new residents and their families during the transition into the community. You will liaise with multiple departments and external partners to ensure a smooth move-in process.

Ideal candidates will have a four-year degree and 2+ years in transitions, downsizing, hospitality, or work with seniors, with strong English communication and teamwork skills. Local travel may be required.