Senior Living Move-In Coordinator: Impactful Transitions

True Connection Communities; Plano (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

HSA & FSA

Paid holidays

401k with match

Employee Assistance Program (EAP)

Job summary

True Connection Communities is seeking a Move-In Coordinator Senior Living in Plano, TX. This full-time role supports move-ins for new residents and backs up the Sales Director while collaborating with the Maintenance team to ensure units are move-in ready.

The position offers a Tuesday-Saturday schedule and requires strong customer service, marketing support, and team collaboration to provide an exceptional resident experience.

Qualifications

• Exhibits excellent customer service and public relations skills.
• Displays patience, tact and a cheerful disposition even under stressful circumstances.
• Promotes the community in a positive manner and effectively communicates the community values.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.

Responsibilities

• Works directly with new Resident and family to finalize paperwork and requirements for admission.
• Provides sales assistance to Resident Director as needed to include conducting tours, handling telephone inquiries, hosting events and participating in community marketing outreach programs.
• Compiles reports accurately and timely as needed including but not limited to weekly activity reports.
• Participates in sales meetings.
• Implements protocols to assist the new Resident’s transition into the community.
• Coordinates event details with Associates in other departments.
• Encourages teamwork through cooperative interaction with Associates in other departments.
• Supports a positive and professional image through action and dress.
• Maintains inventory of marketing collateral and materials.
• Performs other duties as assigned.

Skills

Customer service

Public relations

Communication

Problem-solving

Teamwork

Education

High School Diploma

Tools

Microsoft Office

Job description

True Connection Communities is seeking a Move-In Coordinator Senior Living in Plano, TX. This full-time role supports move-ins for new residents and backs up the Sales Director while collaborating with the Maintenance team to ensure units are move-in ready.

The position offers a Tuesday-Saturday schedule and requires strong customer service, marketing support, and team collaboration to provide an exceptional resident experience.